Customer Ratings & Reviews

Replacement, was very easy for my smart watch. No questions asked simple process in the store. I brought the protection again for new device.

I know many people thing Best Buy is over priced but they need to be reminded they do price match! Plus they offer this awesome insurance for most product (I think). I purchase the insurance with all my electronics. I know it was be a bit pricey but it's totally worth it in the end. Covers pretty much anything that that can possibly happen to the devices

Purchased the 2 Year Protection plan on the Fitbit Charge HR I purchased for my wife. The plan cost $30, and in my opinion, is a great deal in this situation since these fitness trackers tend to break down within the first year at a higher than average rate. We will receive full product replacement if it stops working, so I'll gladly spend the money on the warranty in this case.

I switched back to Android and i bought this and its so much better than my old apple watch

I have always had positive experiences with Geek Squad protection. They make it easy to replace a broken device.

Got a new watch no problem. My fit bit charge to was a year and a half old. I want while I worked while I slept in while I played. It barely showed any marks but the lens got a small crack after an impact one day while working. I took it in the Best Buy show them the receipt for the warranty and they gave me a brand new watch. You can’t beat that!

I dont always buy the extras, until my printer of less than a year broke on me. I called HP they told me i would have to pay $150 for them to send me a new one. They said they could replace the part because it was going to be more expensive to repair than to buy a new one. I bought a new printer and got the protection just incase anything happens to it its cover.

This warranty is a lifesaver! Had my Forerunner almost 2 years. The face was near cracking. Without question, I was able to replace my watch with an upgrade and purchase a new warranty! Can't go wrong!

I'm always satisfied with Samsung Watches. Purchasing through best buy with the protection has always proven beneficial.

Best Buy replaced the Fitbit no trouble. However, this time they gave a Best Buy gift card and not just a product replacement. I am now wondering when my new Fitbit needs to be replaced will Best Buy replace it. The Fitbit was on sale. I am afraid to replace it since they no longer do product replacement. I am afraid that I will only be credited the sale price.

Of all the "extended warranty" plans I've ever paid for....the BestBuy program is the only one that is truly hassle free. No mailing anything in, no deductibles....just walk in with your broken item and walk out with a new one! Any purchase of $300 and up is worth it to me!

Always get the GS when getting items that might have accidents.

Had to use this on another product and highly recommended.

Great watch, comfortable fit, and the features continue to improve. highly recommend.

I have been very happy since I purchased this product. The salesperson was very helpful and knowledgeable.

It’s no apple watch, but it’s also not $850. If you are looking for a sturdy good looking smartwatch this is a great one. The battery life is OK. If I hit the gym before and after work I have to charge in between. If I just go once it will get through the day on one charge (but just). I would recommend getting a second charger to have with you at work or on the go. The screen is plenty bright and responsive.

This is a no brainier to get for the watch as an insurance coverage in case life happens because it will happen just a matter of time. Best Buy has best replacement program and almost any product at Best Buy can be covered. Products are essentially investments and you should always protect investments.

I’m glad I have geek squad protection on my purchase.

Generally, I don't but warranties because I never need them. And here 2 years later, I didn't Neff this one either. However the peace of mind these provide on the right products is worth it. Especially when you can extend them away the egg bees I'd the term. It's just good insurance.

Definitely worth it incase anythinh happens so you don't have to buy a whole new watch.