Customer Ratings & Reviews

I tell people all the time Geek Squad comes so in handy! You never know what you may drop or spill or what may stop working! I only buy tech stuff, including like carpet cleaners, at best buy because of my GREAT experiences with geek squad!

We bought this to accompany the purchase of a wrist monitor, specifically for heart rate. It will be worn by a firefighter and we knew the item had to be rugged. But in case it's not, we can get help replacing it by purchasing this plan.

I can’t tell you how important it is to buy this protection plan on items you may need to replace! It’s cheaper to buy this then it is to replace an item! I had to have my printer replaced and I had no issues at all!

Great quality, perfect size. Havent had any problems with it at all. Was a gift for my husband and he loves it

They took my concerns seriously and were quick to offer solutions.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

I rarely buy extended warranties but I found them to be worthwhile with Best Buy. That added measure of protection is comforting and they always seem to back the item(s) without trouble.

They repaired the item free of charge i will definitely use again

I had to exchange out my product 4 times because of issues and they last time they let me just get something different since I was having so many problems since it was a known issue from the manufacture. Never gave me a hard time about it.

Geek Squad helped me set up my new Galaxy y 4 watch and install apps I needed on my phone

I always recommend getting the Geek Squad protection. Helpful anytime have had to use it.

Good service, personal very friendly. They solved my issue.

Awesome service. Extremely useful in certain situations

A great watch. It keeps a charge for a very long time.

So far so good. It gives user peace of mind...especially if you have kids.

Getting this addition protection, from Best Buy, is the only way I would have purchased my Samsung Watch. No questions if need to replace. LOVE IT!

Best Buy's Protection Plans have never failed us! We have had to exchangea couple of items over the past 11 years, no problems *ALWAYS PURCHASE THE PROTECTION PLAN* Best Buy is only place we will purchase high quality electronics!

Excellent to have when things go south with the tech. Used the service with a headphone for my wife and we got a new pain for free.

Great service I would highly recommend to anyone looking for this type of service for their smart watch ADH or covers accidental damage and you will either get same as replacement or what you paid if this were to happen to re select!

My fitness watch stopped working. Went into Best Buy store and was automatically offered option to buy same watch or an upgrade, would just have to pay the difference. I am so glad I bought the Geek Squad Protection. Worth it.