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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6031 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 6,031 reviews
  • Rated 4 out of 5 stars

    Most have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to buy it. They have a nice customer service program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always taken care of any issues i had so we continue to get coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    anyways need warranty to help replace items. Would highly recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for taking time to share this with us and sorry about the slow response! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had to return my original fit bit, so I bought the two-year warranty should I have issues. Good experience the first time around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are always amazing and extremely knowledgeable. I always purchase the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this to protect my merch. Very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must if you dont have any other type of protection plan for your gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never go without protection. Loves how best buy stands behind their protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has saved my device and money several times or replaced it with the same device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this service yet. Hopefully won’t have to but I’m glad it’s there if I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no had to use it yet thank goodness. When it's a gift, I wish it could come with a paper copy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, the service plan is worth getting for equipment that continues to change or very vulnerable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SE Walker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have to use this, while I had the plan. I usually only buy it on smaller purchases. I like that I can return the item, within the year and get another one, if I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend replacement plans usually, but in this case I highly recommend it. It was certainly worth the minimal expense to have it available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy 4 watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product would purchase again. service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing Best Buy could offer if you are someone who gets the new upgrade when it comes out. ❤❤

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on my Samsung watch , never had to use it yet but always trying to be prepared....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fkr best buy products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to get warranty on best buy products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My wifes favorite watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for me wife as a present for her new job to check her phone remotely. She loves it especially the built in health apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this service is perfect for those who tend to be less careful and more wreckless with the things they buy!

    I would recommend this to a friend