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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6027 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 6,027 reviews
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never make a high dollar purchase without getting the extended geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    didn't need to think, just a good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be real here, watches are sussettable to who-knows-what? So, getting a protection plan like this incase of damage is just flat out a good idea. No matter where you go, no matter what you do. A little common sense preparedness is always best if you care about stuff. Especially with expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Housewife LOVING my Samsung Active Watch 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE LOVE LOVE my Samsung Watch! I can work in the garden, in the laundry room etc and not break my phone! My hands are free to keep working around my home! Definitely worth the buy for Moms and Housewives on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge last for weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re into tracking your workouts without worrying about charging your watch every night then this watch is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it if you have a Samsung Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung watch died about a year and a half into this warranty. Worked like a charm. No questions asked and gave the money back that I orginally paid and was able to get a newer watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this 2 year warranty multiple times and every time I have purchased it, I have not regretted it. Even if you feel like youre a safe person and take care of your stuff, get it! It will save you a much regrettable headache in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped fixe my watch connectivity issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and great service and friendly customer service brought to them my watch with an issue they took care of me instantly although i just showed up without an appointment and fixed my issue right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my fit bit for almost 2 yrs. one day it just stooped charging. I called geek squad and they where so friendly and Profesional. They took my information and due to Covid-19 they extended my warranty 30 days and made me an appt. I went to the store and the Geel Squad agent immediately took care of and asked me to pick another fit bit. I was so excited to get the upgrade to versa2. I will always buy protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty for smart ring. From past experience I am hoping I don't need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the service plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose Sleep Buds and have yet to have a major issue with them; however, they have already become an integral part of my night life and I would be completely distraught if I had to go a night without them. Since life is unpredictable, I got the service plan. Why? Because when something goes wrong, I won't have to contact Bose and play the repair/exchange game with them. Instead, I can just go to Best Buy, get them replaced, and not have to face a night without them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed as yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to access their services as yet, but documents arrived timely. I received a follow up message making sure that I was aware of the 2 year Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing next to sliced bread. Without it i would be without products right now. The fact i know if something goes wrong i am covered is a big peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love best buys warrant plans. Honestly they're the only place that I buy serious electronics for myself. Their geek squad is pretty much hassle free and will get what you need and out the door quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is very easy to use and great for wearable devices especially. I would highly recommend for any and all wearable electronics or headphones. I've always gotten it on my smart watches since they're exposed to just about every use pool, hiking, cycling, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Took my phone for repairs and the geek squad went above and beyond..Great service. Protection needed on all major electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very helpful, efficient, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, good coverage for a good time. Relax for any problem could happen with the watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know from past experience that Geek squad stands behind the products you protect and make it super easy to replace what cannot be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get with anything you purchase for protection on any device worth it for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy backs its products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2-year Accidental Geek Squad Product Replacement on my Samsung Gear Fit2. I have not used it on this particular product, but have purchased the same 2-year replacement on other products purchased from Best Buy and on one occasion, Best Buy replaced an item that could not be repaired. No hassle. They stood behind their product replacement. I would recommend seriously considering the small cost of the product replacement, depending upon the item, the use of the item, and the cost of the item.

    I would recommend this to a friend