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Customer reviews

Rating 4.8 out of 5 stars with 6027 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 6,027 reviews
  • Rated 5 out of 5 stars

    Some Things DESERVE Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop wondering whether or not you should spend the extra money on an insurance protection program for the expensive electronic device you are purchasing. PEACE OF MIND is all you need for the comfort to know that your investment is protected. The Geek Squad protection plans are second to none in this world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my watch , use all the time. Have a great apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! Very satisfied with my purchase. Geek squad always takes good care of me. My most trusted computer repair place. Geek squad has helped me many times when my system was down. I would have otherwise had to buy a new system. I would definitely recommend them to a friend. 5 star service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this service and feel that it is worthy of the amount for an assurance of maintaining my items in top working condition and that I can come into best buy or use chat for feedback on an item if I have an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use this, i am happy to have not had too however we bought the coverage ad usual for the "just in case" situations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mointed the tv fast and where very perfessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung watch 6 classic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the samsung watch. Great features and the sytle is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my computer to best buy and needed help with it the first time. I didn't have an appointment so I had too come back a different day because they was all booked up. The day I got there they was very prompt in helping me but I had too pay $300 ish for the security app so they could fix it. Plus I had to leave my computer there and pick it up when it was done. That's why I'm giving 4 stars because I was disappointed in having too come back. And paying $300 upfront too get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price for the Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 2 Year Protection plan on the Fitbit Charge HR I purchased for my wife. The plan cost $30, and in my opinion, is a great deal in this situation since these fitness trackers tend to break down within the first year at a higher than average rate. We will receive full product replacement if it stops working, so I'll gladly spend the money on the warranty in this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honorable no bull warranty service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had an excellent experience when exercising my geek squad warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Samsung watch 5

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exchabged in store if it brwajs or stops working. Unlike apple this is replaced same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for the gift I gave my best friend! I feel protected knowing she will be able to get her watch fixed if anything happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes in handy if your reckless. easy process too when its time to swap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the way to go!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know many people thing Best Buy is over priced but they need to be reminded they do price match! Plus they offer this awesome insurance for most product (I think). I purchase the insurance with all my electronics. I know it was be a bit pricey but it's totally worth it in the end. Covers pretty much anything that that can possibly happen to the devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont always buy the extras, until my printer of less than a year broke on me. I called HP they told me i would have to pay $150 for them to send me a new one. They said they could replace the part because it was going to be more expensive to repair than to buy a new one. I bought a new printer and got the protection just incase anything happens to it its cover.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great watch for the price

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch, but the "raise to wake" feature stopped working and the battery life was a little less than i would of preferred. Just upgraded to the newest model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy GSP worth the money and investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is a good investment for your electronics. I purchase this on my Samsung galaxy watch. You never know it you draw a problem device and it's nice to have the protection to exchange your device with a new 9ne or a different brand. Best buy is there for your peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a new watch no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new watch no problem. My fit bit charge to was a year and a half old. I want while I worked while I slept in while I played. It barely showed any marks but the lens got a small crack after an impact one day while working. I took it in the Best Buy show them the receipt for the warranty and they gave me a brand new watch. You can’t beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung classic 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch. It has so many things you can do and I have a lot of medical issues. I can do a lot of them on this watch.

    I would recommend this to a friend