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Customer reviews

Rating 4.8 out of 5 stars with 6027 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 6,027 reviews
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy electronics without this support any longer. I've had a couple issues over the years with certain brands and having Geek Squad cover me makes the purchases worth it. I am extremely careful with expensive electronics so when I say I still buy this plan, it's a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced right away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replaced the Fitbit no trouble. However, this time they gave a Best Buy gift card and not just a product replacement. I am now wondering when my new Fitbit needs to be replaced will Best Buy replace it. The Fitbit was on sale. I am afraid to replace it since they no longer do product replacement. I am afraid that I will only be credited the sale price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is an absolute must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant recommend the protection plan any more. For me its absolutely essential. So many things can go wrong after your in store return date and this prevents you from having to deal with the manufacturer and possibly not even being able to get your product replaced or fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty covers a lot of things. Hopefully i dont need it but always good to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute Must!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainier to get for the watch as an insurance coverage in case life happens because it will happen just a matter of time. Best Buy has best replacement program and almost any product at Best Buy can be covered. Products are essentially investments and you should always protect investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    buy the 2-year plan because you will regret when you break that device. if not buy it then you risk everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but I'd imagine it's worth it if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buy this warranty for the watch because this works perfect, when my watch have a year the battery began to discharge faster and just returned and got a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service when my first watch stopped working while I was on vacation. Having the 2 year protection prevented me from having to buy a new watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is great, they really care about customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had problems with my Galaxy Watch 4, I brought it back to Best Buy. The return went very smooth. My money was refunded (on a gift card) and only spent about 15 minutes or less in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! Some products may not last long with normal wear and tear. With this protection it will ease your mind knowing if anything happens, your product would be replaced without spending more money to replace it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love product replacement plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement plan makes owning my Fitbit worry free. If there is trouble with the wristband or it gets wet or any other issues, they replace it with the identical item. Or you can upgrade it to a different product for the difference in the price. It is really hassle free and worth every penny. Best Buy makes it so easy and stress free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accident protection for best buy electronics is outstanding. Never have had any problems when the inevitable damage occurs. One of the main reasons I shop at best buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in the coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance has came in handy so many times! Gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very grateful that I have the opportunity to have a protection plan on this watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. Had issues in the past on devices and their warranty was able to help me out when I needed my watch fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, worth the price. It is a good investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is the real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed this service for this product yet, but have used Geek Squad protection before. Very professional, knowledgeable, and quick. I don't hesitate to protect all my devices with a protection plan knowing the quality of service I'll get.

    I would recommend this to a friend