Customer Ratings & Reviews

My wife live it. Great watch and a lot of new features.

I have always had positive experiences with Geek Squad protection. They make it easy to replace a broken device.

In Puerto Rico we have no Apple Care. This is by far the best alternative here. Fast service. They gave me a couple of options when my watch’s crystal broke and gave me good recommendations.I think this is a no brainer. Buy this service with your device!

Easy to work alongside with. No hassle or worries on what is covered.

I get accidental protection on almost all of my devices. It's a low cost for peace of mind.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

I know most websites advise against getting these types of protection plans, but they have saved me a ton of money on a computer and 82" screen TV. I just now purchase the plans and don't even think twice about it. At least for me, it has been worth the money!

I get this coverage for products that are more costly and that have a tendency to break. It has helped to reduce costs for replacement or totally replaced the product. The sales person may be able to tell you whether it is worthwhile for a particular product.

It provides in-store, in-home, and online repair and installation services for a variety of electronics, including computers, phones, televisions, and home appliances.

One thing I love about Best Buy is their customer service and any time I have an issue with any of my electronics and need to use my warranty - they are there to help to fix the issue. Best Buy warranty is the best!

excellent service, they always solve any doubt or inconvenience you have quickly and safely I am very grateful for the service I recommend them 100%

Ive had a number of different fitness watches. 3 garmin vivo fits and then switched to a samsung fit and now have the samsung fit pro. When something goes wrong (vivo fits screens stopped working on all 3 devices I had, samsung fit stopped counting steps)with the device I bring it in and get it replaced!

The Geek Squad protection is well worth having on any product you purchased. I used it a couple times and received a replacement right away and hassle free. Customer service was more than pleased to give me an exchange when I needed it.

the agents are very professional.geek squad will continue to use it

Having the geek squad for any of your insurance for anything you buy at best buy they will fix it and they will do it right and they make sure you leave satisfied and you leave with all your equipment fixed and all your questions answered

Very decent work. Looking forward to using the service again.

Love that I can take my watch into a best buy store for service or issues. Ive only had to do so once and my watch was replaced with a new one.

Love the cost of the warrenty but havent had any hint of needing to need it.