Customer Ratings & Reviews

I was able to get some setup support after i was unavle to find a specific setting.

I used the protection in the past and the process is easy and simple. The staff is also nice when telling me my options.

Always helping our needs, really helpful,and great customer service

This is great protection. Especially for a wearable device like a Fitbit with the potential for damage. I have had to use the policy to get a replacement when the Fitbit got snagged and the band was damaged. Geek Squad replaced it no questions.

Geek squad always more than pays for itself. I would not purchase electronics without it

The best service of any type, very attentive to your needs and quick solution.

I had a problem with my watch charging. I went into store, they looked it up to confirm warranty and told me to get a new one off the shelf. No questions asked. A must have for any tech gear.

So happy l bought warranty to my watch, it saves and it helps a lot. I got a brand new watch after l accidently dropped it, the warranty covered it . No hassle

Every time I Purchase something I love, It has to have Geek Squad Protection, So If anything happens, they replace the item for free, Amazing

I'm so happy I purchased this for my Charge 2. I'm already on my 3rd one in less than a year. Especially for the work I do, having a replacement option made sense on this item. In store exchanges have been so painless. I'm very happy

Accidents happen and items can break. I highly recommend purchasing the protection. I've used it in the past and it's a hassle free program. Matter of fact I used it for this watch as my previous one (older model) had the band break.

I don't know why anyone would ever by an item and not get the Best Buy warranty...? I've had items replaced that have stopped working and I've had items that I didn't use the warranty for I would much rather be protected though...

Geek squad employees are awesome. They are knowledgeable on products and policy. Hopeful when product is unable to be fixed and assist in upgrading. Answer all questions.

I had a different tracker before and the band broke. Because I carried this warranty, I was able to replace with the most similar item at no cost. I always buy the Geek Squad extension.

To put it simply: Geek Squad buys you peace of mind

I love this service that Best Buy has for all its products. I recommend it if you want to keep the value of the products that apply for that. I have put it in all my purchases from Camera and lens, Smart TV and Samsung gear 3

The Geek squad were very helpful in replacing my damaged watch & even suggested a face shield to further protect my smart watch.

Great way to keep piece of mind when spending hard earned money on fragile electronics! Well worth the dollar.

Always great to pay one fee and get all of our appliances and electronics delivered and installed !

Can't beat their service. Any issue you have if you have purchased their service they help you to the best of their ability. I have not been disappointed.