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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6028 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,028 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Best accidental service for replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love having that added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this warranty was a great purchase. BestBuy staff members have always been helpful and take care of my issues quickly. I highly recommend getting insurance on any of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know it’s available if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price. Haven’t had any product problems so haven’t needed protection or services yet. Good to know it’s available if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I had to use my warranty to replace my Fitbit but the customer service person who assisted me was awesome and it was a painless proces. I love the ease of warranty service here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have insurance for items that you spend a good amount of money on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service while using geek squad service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add the new upgrade on the computer. The whole process took less than 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price for every condition warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because this is a watch, and is on the wrist, many things can happen to damage it, so I think this is money well spent, getting not just a warranty for not functioning, but a complete warranty, no matter how it happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gave me a new watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got into a motorcycle accident and my samsung active 2 was destroyed and boy was I glad I got geek squad protection because they gave me a brand new one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service for your products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad service for most of the products you buy because of the no hassle repair/return policy. If they can't repair it they will replace or give your money back(minus the geek squad service cost). I always get the service on products like tvs, computers, appliances, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get protection on expensive items. You can never go wrong with geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response. Change the product at the moment with no excuses. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a very nice watch. my wife love it i will buy another!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy anythingfrom Best Buy without buying the protection plan now. They are so easy to work with. Twice I've had a fitness tracker die and Best Buy has covered the replacement without any hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to get a solution from them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! They are very professional and really take care of your stuff. There's always easy to get a solution from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broke my watch in a crash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great team. I love to see this. What a wonderful group of people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and understanding. It's a service you can rely on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works at advertised and is really accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More then I asked for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch does everything I wanted it to do and more. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the Greeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the Greek squad, just go for it. Don’t think about it

    I would recommend this to a friend