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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6029 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 6,029 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case something happens to devices can get fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Philip are excellent Geek Squad employees they have installed everything in my home way to go boys you are the greatest thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the protection plan, because it is very convenient. If you have any issues all you need to do is bring it right into the store and the geek squad will take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely get the replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break my Fitbit more frequently than most people because I put it through a harsh regimen. Without the replacement plan, I would have paid over $1000 by now. Absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for laptops going to school with the kids!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I have only used a protection plans 3 or 4 times ever, it save me big time! Especially on the big ticket stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality and great design!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy returns with no shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy will price match all the online stores and their protection plan is no hassle. Bring it back, give them your number, get new one. no shipping, no denial due to accidental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues always easy to file a claim. To schedule online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No hassle protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is amazing. I was able to get in-person tech support on my smart watch. When the troubleshoot process uncovered a defect in my watch a new replacement was ordered no question. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with this service. Worth the value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just for steps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its, good but just i use to check, my steps, my sleep, one thing is the wrist band, it sweat to much, other than that is good, i need to figure everything out..

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome!! Cant ask for more awesome than this awesomeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend the Geek Squad service it’s 100% worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the warranty! It is totally worth it. So easy to get your items repaired or replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great plan benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't actually used their service, but the protection plans are incredible. Its painless and easy to get a broken product swapped out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and the service is excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got this warranty for my first Fenix smartwatch. It totally made Bestbuy my go to shop for gadgets and other stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good warranty protection, good to have!.....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a sports watch for my teenage son. For pennies on the dollar, it's worth the peace of mind knowing a replacement is there if anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the best buy warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it, but wish i had gotten my watch3 from best buy to be able to get it... would have saved me.

    I would recommend this to a friend