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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6029 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 6,029 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good idea to get this protection plan my galaxy watch stopped working and I had to get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the warranty. I usually purchase warranty for most of the products and the squad has never fail me to help me fix my items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy fast work d an eminent Macs and webs and ends webs Java with NBC any meds numb Wendy’s and Ed Junior Lena’s NYC send RN NBC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did good deliveries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a TV and the geek squad protection and not only is it good for peace of mind but they deliveed my TV with no trouble and was very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad assisted me with laptop quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assisted with installing virus protection on my laptops, smartwatch and they helped installing my printer. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have opted out of the protection plan in the past and regretted it. It delivers as promised and I have been very happy with the prompt replacement provided by best buy and their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that I prefer this 2 year protection over a month to month protection plan. Any longer and the device will probably be outdated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally buy insurance for most of my electronic items as I view the cost of buying it typically a waste of money. This plan however I've used already for once I'm so glad I had it. My new Samsung smart watch started acting up, and after a brief look to see if it could be fixed, Best Buy replaced it without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to buy, used it before with no problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this before and they replaced my item with no issue. i always thought these warranty things were bogus, but i was wrong. This is A must buy for anything you buy from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this plan along with my smartwatch and is a great buy expecially for the amount of time that it is good for. I have not had to use it but knowing if it fails for no known reason I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're great and helpful. Needed help and it was resolved in no time. Make sure you get this for extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Wise Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for purchases to make sure works & what you want. Excellent Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad make life easy with this protection plan. Whatever the issue is with your product, they make the exchange easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money to protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What worth the money to protect your investment for up to 2 years any problems they will take care of it I've never had any questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squads I think is the best I don’t have any problem whit they all my problem the give me solution I’m happy whit geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to have extra protection on your devices because you just never know what may happen to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got me in and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was extremely apprehensive about purchasing initially but it really came in handy and the exchange process was seamless. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a must need for my situation because I always outside in the dirt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replace program is a great idea for watches and such. I’ve had my watch break down and they helped me fix and replace them.

    I would recommend this to a friend