Customer Ratings & Reviews

I'm not tech savvy, so to me, it's always worth it to pay the few extra dollars for peace of mind and ease of replacement/service. And the In-Store Reps are always patient and kind.

i wish they had the old plan without the 150 deductible. for broken glass. and give a credit back towards a new plan if you never used it

Always must. It removes any fear of anything going wrong with things I use everyday. Its insurance for everything life throws at you.

Bought this in the past and my $800 smart watch died and got it replaced instantly instore. If you are buying any tech this is a must have

Connected easily with my phone and is easy to use.

Good solid insurance. Breaks. Faulty. Get another one

The Best Buy protection plan is the best plan in the world. I protect most of the items I purchased.

Always had good experiences with the service warntee when it is wanted ... things break you need to be covered simple as that

There is new changes to how squad replacement work which starts charging you as early as the return policy of 14 days for some items or 30 or 45 days for other items. It wasn't always like this in the past year. I shop here a lot. I even have their credit card. Keep it like it was before and it would be good.

It is really good to use and it is beneficial to me when i am at work to communicate to my family especially my kids.

This is very good service to have with all your major purchases this covers anything and everything if you drop it and step on it they replaceit.

We buy the warranty with everything we buy. I have had very few problems with the warranty. All of our fit bits have a warranty and I wouldn't buy one from anywhere else with out one.

Was a great purchase to go along with my refurbished item. Was able to exchange item once damaged for a new replacement

I highly recommend the 2-Year Accidental Geek Squad Product Replacement. It’s easy to create a claim and if replacement is needed, there isn’t a long or stressful process!

I got this because of all my other electronics that I had to use it on has been life saving. They fix them all no questions asked!

The best possible solution to protect your investment from possible damage.

the geek squad at best buy is the premier in extended warranties! They always go above and beyond to ensure customer satisfaction!

I brought the protection but haven't used it yet but just in case i needed it

The purchase of the warranty was a no brainer considering we bought a smart watch for our daughter. Thanks for suggesting this Geek Squad!

Happy I purchased this. Messed up the internal vibrator on my watch for notifications and I got it fixed for free.