Customer Ratings & Reviews

Geek squad has always taken care of any issues i had so we continue to get coverage

My other watch brike and replaced it with a new unit

I previously had to return my original fit bit, so I bought the two-year warranty should I have issues. Good experience the first time around.

Geek squad agents are always amazing and extremely knowledgeable. I always purchase the warranty.

Definitely a must if you dont have any other type of protection plan for your gear.

This protection plan has saved my device and money several times or replaced it with the same device

I never go without protection. Loves how best buy stands behind their protection plans.

I always buy this to protect my merch. Very useful.

I haven’t had to use this service yet. Hopefully won’t have to but I’m glad it’s there if I need it!

I don't recommend replacement plans usually, but in this case I highly recommend it. It was certainly worth the minimal expense to have it available.

Have no had to use it yet thank goodness. When it's a gift, I wish it could come with a paper copy.

You have to buy it. They have a nice customer service program

I didn't have to use this, while I had the plan. I usually only buy it on smaller purchases. I like that I can return the item, within the year and get another one, if I want.

Best thing Best Buy could offer if you are someone who gets the new upgrade when it comes out. ❤❤

Got this on my Samsung watch , never had to use it yet but always trying to be prepared....

excellent product would purchase again. service was great.

Good service, the service plan is worth getting for equipment that continues to change or very vulnerable.

Its always good to get warranty on best buy products

Previous FitBits have had a battery flaw so I always purchase the Geek squad hassle free protection. Just make sure to bring your charger when returning

this service is perfect for those who tend to be less careful and more wreckless with the things they buy!