Customer Ratings & Reviews

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

Love it i always get it for all my best buy appliances cause accident happen

Its nice to be able to have a protection plan in case something happens

Very informative and super helpful! Highly recommend Geek Squad coverage on every item!

So far so good....need to make an appointment to learn more about the watch i bought.

We have used Geek Squad to protect many items and their service and support have been phenominal.

Used my warranty when Samsung's update "bricked" my watch. I wish the warranty covered the full length of time for as many replacementts/repairs necessary during that time. Not just a gift card for the amount, then having to purchase a new item and a new warranty. Warranties used to work this way!

Best service ever, fast an accurate; Is there a problem the are gone to found it

Because of the cost of smartwatches I've always purchased Geek Squad Protection and have used this protection with my last two watches. I always wear my smartwatch, even when working on outdoor projects. My only complaint with this protection is if you need a replacement and your smartwatch is no longer available. Best Buy doesn't look at the price paid, they deduct your awards certificates from the price, which isn't fair.

I bought my wife a Charge Hr about a year ago. She trained with it and ran multiple races with it. The end result was it wore out. We brought it back to Best Buy and not only replaced it but upgraded. We just had to pay the difference. This is well worth it for Fitbits especially if you are going to seriously use them.

I always purchase the Geek Squad 2-year replacement plan. I love knowing that I have security for any accident for my products. I have had to use it, and it was quick and easy. If you're making an expensive purchase I highly recommend this service!

I always purchase protection on my devices. Best buys geeksquad protection makes it easy to swap out devices if stops working properly.

Geek squad is amazing if they are not able to fix your device they will re place it but only if its still under warrnty.

For the price, its soooo worth it to get the accidental plan for people always on the go and traveling like us. I got this plan for my bf's watch that I purchased here (which him & EVERYONE loves! Check out Huawei watches) and its great to know that if ever something happens, Best Buy's got you covered!

Definitely worth my money to protect anything i buy from Best buy! Geek Squad is always super helpful.

I always buy the Geek Squad protection plan when I buy a new device. It's peace of mind, and help when I need it the most. The cost is well worth it.

Always like to have the warranty in event would need !

Great watch. Easy to review at the store. Purchase and worry free warranty

I highly recommend geek squad protection plans. Especially for products that are used every day or prone to damage. I won't buy a electronics product without a geek squad plan. I don't always use the plan but Im always glad to have the peice of mind that my device is covered if something happens.

Excellent service, very professional and friendly. They solved my problem. I recommend them.