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Customer reviews

Rating 4.8 out of 5 stars with 6040 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 6,040 reviews
  • Rated 5 out of 5 stars

    Reloj

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super son excelente y n ok note hacen esperar!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the better activity watches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a few activity watches over the time. For one I can say I do not like the Fitbit. I decided to go to Garmin and see how they would work. I got this vivoactive and so far I am pretty satisfied with how it works. The activities are nice to track each individual activity and I think the app is pretty easy to use. It allows you to track all your activities and keep an eye on things. As with any heart rate monitor they're all just kind of a guess. So it's kind of neat to see the changes in hr but I pretty much use it just for the ability to switch between different activities easily. Also I noticed that it doesn't really count steps when you're driving like other trackers have. In short probably not worth $200 but I don't hate myself for buying it either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recomendation Protection Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good that the store has this type of methods to be able to secure our products. 100 percent recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad i got this service for my wifes watch. Havimg your equipment backed up gives me a lot of peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mens watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mens watch. Looks great and does everything needed and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want keep safe your expenses, yua have buy one of this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had an issue with Geek Squad Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the GSS on a few electronic Items. Never had an issue with needing a warranty replacement. No Hassles at all. They gave the New Replacement Item. Not a refurbished Item like some companies (cough uhm VZW uhm). I recommend getting this coverage on any electronic large ticket Item.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Works great

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Purchased for my nephew who works ad mechanic and didnt want smart watch but i wanted him to test one out and he loves this thing. Long lasting and something simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I have ever had the pleasure of getting. You have two years to Swap out or return for a full refund on the product. Really gives you the comfort of getting something and not worrying about it breaking in the first year. You can really test out the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Galaxy 4 Classic watch had a run in with a door frame and the bezel popped of, the geek squad warranty came through with a new Galaxy 6 Classic to replace it. Easy peassy 10 minute process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cracked my watch screen while swimming in a lake just a couple months after getting my smartwatch. At first I was really upset until I remembered I purchased the protection plan. I went into the store and they replaced it the same day with the same product even though it was no longer on sale.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Rylee. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Charge last for weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re into tracking your workouts without worrying about charging your watch every night then this watch is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartwatch failed one month before the warranty expired so I returned the watch to Best Buy and was given store credit for what I spent on the watch original. No hassle quick easy return. I used that credit to purchase a new watch and an additional service plan for that one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any extended warranty on all of your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Galaxy Watch 4 and Galaxy Watch 4 Classic are the first watches in a very long time to be built on a platform that could provide Android users a credible smartwatch. I’ve been testing both for a week and they’re the best smartwatches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this one becz when I had my Active smartwatch, I had purchased one for it and when it failed to charge and I took it in to be fixed. When they found that it couldn't be fixed I recieved all of what I paid for the watch and the protection it was within the 2 year period. Was I happy yessss, I used it purchased my newer smartwatch 3!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Took my phone for repairs and the geek squad went above and beyond..Great service. Protection needed on all major electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know from past experience that Geek squad stands behind the products you protect and make it super easy to replace what cannot be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service is excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 years accidental squad protection for my sister's samsung galaxy watch which i gifted her for her birthday. I was having some issue with the bluetooth setup as i wasnt able to connect the watch with the phone. I called the customer service at Geek Squad and they helped me out to fix the issue. I love their customer service. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy insurance because you never know if it will break

    I would recommend this to a friend