Customer Ratings & Reviews

The Geek Squad protection is well worth having on any product you purchased. I used it a couple times and received a replacement right away and hassle free. Customer service was more than pleased to give me an exchange when I needed it.

Working with Geek Squad is usually pretty good. Most times, they are able to explain things I can understand. Very good service.

great watch. has been entertaining to watch them use it

One thing I love about Best Buy is their customer service and any time I have an issue with any of my electronics and need to use my warranty - they are there to help to fix the issue. Best Buy warranty is the best!

[Employee of bestbuy] I always purchase protection on my devices. Best buys geeksquad protection makes it easy to swap out devices if stops working properly.

Having the geek squad for any of your insurance for anything you buy at best buy they will fix it and they will do it right and they make sure you leave satisfied and you leave with all your equipment fixed and all your questions answered

I have purchased the buyer protection plan for every Fitbit Ive owned. You definitely get your money's worth. You wouldn't want one of these to break on you. I've replaced each model at least once. There's no hassle. All you need is the box and the and proof of purchase and you can't grab a brand new one for free!

I have never purchased an item without purchasing the geek squad protection. The benefits outweigh the cost and its a huge money saver in the end. I like that I have the option to purchase extra years right before it the current one expires and I love that I get an email telling me that my protection is almost due.

I bought this with a watch I bought 2 years ago, after running, swimming, hiking and doing all different stuff, the watch took a beating and still handled everything. After everything, the watch was im good condition. Recommend getting it for any product

Absolutely get this, it worth it, specially on watches and TVs. I have gotten the protection for most of the things I buy and I have never regret it

I highly recommend geek squad protection plans. Especially for products that are used every day or prone to damage. I won't buy a electronics product without a geek squad plan. I don't always use the plan but Im always glad to have the peice of mind that my device is covered if something happens.

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

Anything I buy over $150, I always get protection. I have three kids and something is bound to happen in the next 2 to 3 years. I’d rather play it safe. And when something does happen they are awesome they fix or replace it right on the spot. Totally worth it!

Cheap for the length of protection offered. Nice to have for piece of mind. Haven't had to use it

I tend to always purchase a warranty on the higher end electronics I buy. Always come in handy and always pleased with the service provided. I bought this along with my fitness tracker and it's great to have if your watch breaks or stops working.

YUP, geek squad has traded out our device when it has failed no questions asked. Simply told them that it broke and they honored the product replacement. Very happy that I bought this coverage will do so with future products with Best Buy.

This is the first time I purchased the Replacement Plan from Best Buy for the MS Band 2. Within 2 months, the MS Band 2 just stopped working. Best Buy took it back without an issue, refunded the amount for the MS Band 2 and the amount of the Replacement Plan (as they were unable to replace the discontinued item)

Awesome guys and very respectful and professional!!!!

Nice protection to have peace of mind. Haven't had to use it sor far.

The Fitbit have been prone to have their bands fail after intense workouts within two years. I have owned several different style Fitbits and love BB Geek Squad Protection Plans on these watches. Maybe I'm hard on these Fitbits, but love the accuracy and the fitbit app (over 4 years and going)!