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Customer reviews

Rating 4.8 out of 5 stars with 6027 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 6,027 reviews
  • Rated 5 out of 5 stars

    thanks for the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the geek squad service just in case its needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Satisfied with geek squad protection with all my stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad they make everything easy and no stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent services and great professional workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent services and great professional workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A definite MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend buying protection. Its a small fee for hassle free exchange or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed, it really does the job! Highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used quick squat as of yet my husband bought it for a protectio

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad coverage when I can. It has always paid off in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps show me how to use my product to the best of my ability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have children, its a no brainer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with a good old geek squad, especially with 2 kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service offered for the product that was adquire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value insurance make sure to get it to protect your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this on other products and when I did have a claim the replacement was quick and extremely friendly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Scammed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daily uninstalling and reinstalling of any app I want to function properly. Also having to factory reset it on a regular basis gets a bit annoying. I thought smart watches were supposed to help in life, this one just adds stress and frustrations. If I could leave negative stars, I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband he love this watch………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a small issue with my garmin, and i took it in. They replaced it with a new one without anyproblems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my fitbit charge 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really motivates me to get active.And I love the time& steps& pulse rate.I thoroughly enjoy it!!!!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought it was...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the accidental protection because I planned on being extremely active with my watch. Which I was and ended up shattering the screen right before the pandemic. All businesses including geek squad ceased operations so I couldn't come in and ask questions about repair. So I called and asked for a replacement when they started curbside. They told me I didn't have the right plan for that. I waited months for them to start opening for appointments again. Only to get a gift card for what I paid for the watch minus the $60 protection plan. Unfortunately, I bought the watch on sale and so now I have to cover the difference out of pocket. Plus purchase another protection plan. No one told me the protection plan was basically a 1 time use and then you have to purchase it again.. didn't think it worked like that. I understand 1 replacements per year or something like that, but jeez. I'm out of pocket $100 extra because of the "replacement voucher" as it should be called and the difference in sale price. On top of that I had to wait 4 months for them to do basically what I was asking for immediately after the accident. Geek squad is a joke.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.