Customer Ratings & Reviews

Excellent service, Excellent treatment and give us the support that I needed

when my last Fit Bit was a week away from my insurance ending..the band started to separate..I didn't know If my coverage was still active..went into Best Buy and they looked it up..I was able to get my new Fit Bit..easily..and bought the protection plan again..

Geek squad protection is one of the best things to have on any item. I get it in every product from Best Buy I buy and I’m considering total tech.

This is the best tracker i have buy and i could i stall different abbs on it

Got the geek squad protection due to the fact in case something serious happened to the product in question im not left with something I can not fix. Hopefully I will not have to use it but got it just in case.

Had to use this on another product and highly recommended.

After daily wear for almost a year, my Gatmin tracker wrist band gave out a bit. I took it back to my local Best Buy store and within 15 minutes I walked out with a brand new tracker free of charge. I am so glad I purchased the Protection Plan because I love my Gatmin tracker !!

Simply the best option out there. I've been buying the protection plans for the longest times, not just for BestBuy but, other stores, and have to say that BestBuy, is simply the best.

I had bought a gear s3 Frontier watch at the beggining of the year and it broke. Sent it to Samsung to get it fixed. Got it back and still didn't work. So I bought a new one because they were no help when I called back a second time. So I bought the protection plan

I would not buy a Smart Watch without the Geek Squad protection. I have had very bad luck with multiple brands, all of which were covered by the Service Plans.

I had to use the extended warranty for my Fitbit. I had my receipt also and Ur company /store were so nice and helpful. Even with replacing my product U assisted with updating me. I had it for a year and needed a new one due to getting tripped and ending up in the pool. Thank U

No questions asked for problems I’ve had with my electronics with geek Squad protection.. they replace it with a new one or give you store credit for your purchase price if they can’t. It is wonderful and easy to use.

Bought the warranty for a $300 product and I'm glad I did! had an issue about 7 months after purchase. Brought it to the store and 30 minutes later with the help of an awesome BB sales person I was walking out with a Brand New item! Moral of the story: BUY THE WARRANTY!

I chose to get this support just in case I needed the support. Glad I did not need. However, would have been a better deal if it was for 5 years at a better price.

I love having protection on the things i purchase. Even if i never have to use it. It’s better to have and not need it than need it and not have it.

Great warranty protection plan. Had them on all of my Galaxy watches.

There fast at helping out no matter what the issue is. The always friendly and educated

Love these extended warranties for Watches. Usually after 2 years they watch batteries get weaker and with this plan you can trade in your old watch and get a new watch. Love it.

Purchase of my gear fit just in case and guess what almost 2 years to the day minus 2 weeks the band on my watch broke OH Well no worries got to take it in for repair or upgrade because they may not have this model available

Our insurance has come in handy ! I got this for my boyfriend who is clumsy and don’t need to worry about having a backup