Customer Ratings & Reviews

I started to have issues with my Samsung Galaxy Gear 3 smartwatch. Best buy attempted to assist in fixing the issue and when it couldn't be fixed, they honored the warranty and I walked out with a new smart watch.

I love this protection plan! At first I almost didn’t get it thinking it was just an extra charge but it really paid for itself quick. Anytime my watch breaks or stops working, I just walk in and they replace it for me.

Geek squad always more than pays for itself. I would not purchase electronics without it

Excellent coverage and no problem getting the item replace or money back

I always get the accident protections for all my devices. this product is a most have. When u do a claim it is easy and they take care of the item and fix it right away.

I know i can relax with not worrying about it breaking, cuz if it does i know it can get replaced.

My Fitbit starting to come apart after almost a year of wearing it everyday and working out about 3-5 days a week. Got the protection plan just in case and it came in handy. They replaced it for free right there in the store!

I can always count in Geek Squad when something is wrong with my product!

I was able to get some setup support after i was unavle to find a specific setting.

Amaizing.............................................

Getting this addition protection, from Best Buy, is the only way I would have purchased my Samsung Watch. No questions if need to replace. LOVE IT!

Grear service people are friendly and helpful the crew was very knowledgeable

2yr accidental protection. For the price. Not a bad deal.

Great watch love the big face and spinning bezel it's a must have

Awesome Geek Squad Service. They are always available when needed.

The lady was so nice and caring my expectations she told me all I need

I bought a Samsung Gear fit2 for my first activity tracker and didn't want to risk it... So I bought protection and being rough on the gear, it blew the band. Bestbuy was very quick and professional in replacing. Very happy.

Very much worth it if you are using a device that you will be wearing daily and could be subject to wear and tear. I had to replace mine twice after it malfunctioned and they happily replaced it with a new one

The best service of any type, very attentive to your needs and quick solution.

I've had problems with 2 Fitbits. A battery wouldn't charge in one. A band broke on another. Each time I was able to get it replaced because I had Geek Squad protection. So easy! I loved not having to send the product anywhere.