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Customer reviews

Rating 4.8 out of 5 stars with 6038 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,038 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Best accidental service for replacement items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance: The item you never want to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That being said, the Samsung watch has been great, and has not needed to use the warranty. I hope it continues, but the warranty gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran my wires nice and neat. Educated me on ways to improve my signal and made sure all was working b4 they left. Very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents and mishaps can come at the wrong time. So when your Fitbit is down your down. So what better security than to get extra warranty. Fast, quick and speedy at Best Buy's customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the warranty on the product. It’s easily damaged and I’ve had issues with charging after mfg warranty expires and geek squad covered it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sapphire Blue Galaxy 5 Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, pay for the warranty. You are Covered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s the Greeks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the Greek squad, just go for it. Don’t think about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Great service and fast as long as u made the appt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't beat such a great offer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bet you can't beat such a great offer at anywhere else! My sister-in-law recommended us to purchase this plan because she said my niece and nephew accidently broke their stuffs and they covered for it 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Can't Be Beat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad product replacement is a great investment towards expensive electronic items because they really stand behind their products and don't give you a lot of hassle if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to know it's there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used in the past for other items (haven't needed it for this yet) and this is a great program!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works at advertised and is really accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an item from Best buy with the extra warranty. Something went wrong, they came through and i received a brand new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying anything at Best Buy do yourself a favor and get the protection if is so worth it! They are so great and easy to work with and even the smallest glitch gets taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There great and helpful, they help with everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the protection in the past and was pleased with the outcome. If I spend good money on a product its a no brainer to purchase this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protects you damaged product. Never had an issue using the warranty. Would highly recommend getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest that you always purchase a 2 year Accidental Geek Squad Product Replacement. You will not be sorry it will save you lots of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth purchases the replacement warranty. $29.95 for a $150 FItbit is a good bargain. We had to utilize this warranty once already & it was a smooth transaction in replacing the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how this service work. There is not any question or denied when I go to the store to honor this service

    I would recommend this to a friend