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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 332 reviews

Rating Filter

85%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 332 reviews
  • Rated 5 out of 5 stars

    LOVE geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great protection plans. Have never had any issues when filing claims

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is worthless. I was talked into buying this by the sales person. I never buy a protection policy. However, she told me it would cover my phone if it was dropped or damaged, and if I didn't need to use it, just bring it in and the battery would be replaced. So I took the phone in prior to expiration and was told that the battery was 2% short of being low enough to replace the battery. I was told the policy would replace the battery, no qualifications. A worthless policy!

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    It works...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a problem, they'll fix it. That's about all you need to know! Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy it's a good store with the green squad protection no complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use them yet on this phone but have had excellent servise with other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying expensive products, it only makes sense to get some protection with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with buying some warranty for your device. Their plans are great..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this protection but it’s a must have. So go get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ever. Have never been without a phone thanks to geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to purchase the protection plan for every product i buy because it is so amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad got my devices working again pretty good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True to its word.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is just what it says. If they can't fix it, they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it does I am prepared. Seems to be a better warranty then Verizon on paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for just a few dollars a month, I feel safe that my phone is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free protection. Just call the Geek squad and set up your appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet.Good to have on deck I the event something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like having the Geek Squad replacement. Takes the worry out of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ideal for people who drop their phone a lot or don't like using a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection at a low cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low price and great protection cheaper than what you can get with carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. It will be very handful in the future.

    I would recommend this to a friend