Customer Ratings & Reviews

Great protection plan, I highly recommend you buy this plan with your items every time! Helped me out tremendously!

Such a great price for protecting the GoPro and any electronics we need

Hope I have the pleasure to earn this gift lol God knows I need it

I havent used this yet, and hope that I dont need to. But it is reassuring that I have it in place

Having GeekSQUAD protection on your devices from BestBuy gives you more than rest of mind, because when those things accidentally damage from handling you know you have BestBuy to run to for help and assistance. It could be expensive items that you can't afford immediately.

On high-priced electronics I always purchase the protection. I have had good experiences in the past with Geek Squad when it comes to repairs and replacements.

Awesome. This is a helpful protection for the case the digital components stop working as expected

My son dropped his camera from 3 story building while filming.. And it was replaced!

Such an amazing quality, picture and sound is so well

When spending money on electronics knowing that things can fail getting a service plan is pretty much a no-brainer in most cases it’s gonna cost you more than half the cost of a new device to get it fixed the service plans usually cover that cost and then some

The geek squad fixed my screen they always do the best job

Very professional and helpful people, i recommend buying in store, maybe just me

Haven't had to use it yet. Hopefully i wont need to.

It’s always good to know you have a replacement protection

Can’t complain tbh they get it done in a timely manner

It’s nice to have piece of mind with a warranty that will fix your camera without sending it back to the manufacturer.

Great protection for my appliances. They fixed the problems with no stress for me.

I purchased a GoPro with the replacement plan (as I always do), the sales person (as they always do) give you the spiel, "replacements for a year, just bring the broken one in and walk out with a new one" Well about 2 weeks after I purchased the GoPro had some damage, so as I've done several times before I go to best buy with the camera and receipt........ Long story short after waiting around for like an hour for them to figure it out, they informed me that they're no longer replacing gopros despite them selling it to me not 2 weeks earlier with the replacement insurance. Needless to say this was very frustrating, but the attitude the geek squad guy had made it worse.....I had to leave the store because I didn't want to start yelling. So basically I've paid for insurance and best buy refuses to honor it, it's even more annoying because they changed their policy after I'd purchased it. The was no notice warning or anything other than a big "not our problem anymore" from best buy. The only reason to buy a GoPro at best buy is the replacement insurance. Now that they don't honor the insurance they sell/don't do the replacement anymore there's literally ZERO reason to buy a GoPro at best buy anymore. They've literally taken away the only selling point/competitive advantage they had for GoPro sales. Honestly it's a stupid business decision because people who buy a lot of GoPros only go to best buy bc the replacement. If that's gone so are we. It's even more frustrating that they refuse to honor what they sold. If I give you money based on certain expectations, then you refuse to honor those expectations, why on earth would I be happy much less continue to give you money? I'd much rather (in every instance/for every product they sell) give my money to someone else, this experience has really really tarnished best buys reputation and I'm not the only one..... There are a lot of us who are going to be giving our money to other people in the future.

4 years is a good plan for the money. I would recommend this over the 2 year plan

If you need a peace of mind for your precious gadgets geeks squad accidental insurance is the way to go. If something happens to it they will repair it. If they can’t? They will just replace your item or get a store credit equal to the value of your item.