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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1326 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.4 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,326 reviews
  • Rated 5 out of 5 stars

    No issues !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, best service I ever had ! no questions - just repair or replace. WooooW

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better to have protection on your product so that you could return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for a great product. Recommend it if you are purchasing the camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend for coaches when buying for a school. Sometimes accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service gives you a great sense of security for you product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Protection plan worst experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I get frustrated with a Best Buy protection plan. I had originally a GoPro 9 and after used it under water mic started muffling and sometimes no sound at all. I went to my nearest Best Buy and with the protection plan they provided me with a store credit since the same camera was not in stock. I jusr paid the diffrence and went with a GoPro 10. Now just 11 months after, I’m having the same problem and came to my nearest store and needing my camera for an upcoming trip and they want to keep the camera for about 3-4 weeks to fix it or determine the next step. Basically same thing as sending to the manufacturer. I asked if there was a manager available to assist with option and the geek squad rep declined calling a manager, however he did suggested for me to buy another one for my trip and return it when I’m back from it. Really? I told him that will be wrong from my part to get something, use it and then return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love warranty from Best Buy cover everything they have good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always fond of the accidental damage protection and so far it paid off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extra protection. They always honor what’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not? Geeksquad just knows what to do! Always .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased! I know that if ANYTHING happens I will be compensated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great benefit when you purchase extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but I'm glad I have it should an accident occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be on the safe side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my GoPro to be on the safe side. I hope it works out in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must if you travel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get that protection. Like a Jimmy you never know when your going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for almost any product you buy it’s no hassle worry free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought added insurance for a product I bought. Reasonable priced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad is the best! They are so helpful and you work directly with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t say anything but good things about geek squad. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nothing like having that extra protection; saves money in the long run

    I would recommend this to a friend