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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1038 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,038 reviews
  • Rated 3 out of 5 stars

    Purchase if you've had a good experience w/them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already had a pretty bad experience with Geek Squad. However haven't had to use my 1 year protection for the camera yet. Based off of both of these facts, I will only give a 3 star rating. I can only imagine when I need to use the service, that I will be less than impressed given my last experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One great item happy to have it in my collection and take great photos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had Best Buy black tie protection on purchases and never been disappointed with their service and support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won’t need it, but the price is right and I’d hate to buy another camera at full price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting for extra protection for a little extra. Not too expensive and used it when I needed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! As expected Very easy to communicate with and very easy inexpensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather be protected. I buy all the protection I can get just so it doesn’t get me later

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend warranty's for all tech purchases. This one from Geek Squad is good and reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very knowledgeable and methodical in their actions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is affordable compared to other service plans for other bigger electronic gadgets like a HDTV..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can call geek squad anytime I have a question about my product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My girlfriend dropped her camera and broke the lens, thank God we bought this and got a new one !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra Geek Squad Protection just in case anything happens and I will have no worries.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used the service a few times with my child’s Nintendo DS and it always worked well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im really glad i have this service in case i meed it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy takes care of its customers! Even when you have a problem, they take care of it right away!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think it's worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the problem solving they do and neutral opinion on products needed to fix problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use geek squad their on time and very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost as much as the product itself. Great to have especially with young children in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the protection plan. It came with the camera happy to have the protection

    I would recommend this to a friend