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Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,295 reviews
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset stopped working only a couple months of use. Good thing i purchased the geek squad replacement plan! Brought back to best buy and was able to get a new headset, super easy! Thank you!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best one ever

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products I've ever gotten and used and i happy to say that this is one of my favorites

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Got You Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can rest assure that my electronics from Best Buy will be covered by the Geek squad protection and services plan. I am a bargain shopper at heart, and Best Buy has a great price point and offer the security i need for my family's growing electronic needs. In-store or service calls, Geek squad got you covered!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    good product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection is a must to have the assurance in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely should get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra money, cause if it breaks you won’t have to purchase a whole new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick to answer the questions and fix the product very polite and understanding to your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always wanted to try geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love going to Best Buy to buy stuff I need for my gaming pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are world renowned and have provided great help all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS GET THE WARRANTY FOR ELECTRONICS. Even small electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and efficient. Everything went great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty has come in handy so much. As a gamer it’s helped cover any issues that have popped up with headsets and such

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the geek squad. Theyare very knowledgeable at what they si. The wait time is not long and you will get great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Great help overall, satisfied everytime I go

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection Plan is the way to Go!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is always nice to have especially for when I need to replace my product. Quick and easy use and swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful in a timely manner and great customer service. They help with any issues i had and fixed them i do use them when i go in and take there advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD IS THE BEST!!!!! ALWAYS HELPFUL AND VERY FRIENDLY.... I recommend getting the 2-Year Accidental Geek Squad Replacement for all your electronics... their hassle free exchange is unmatched...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to get a Geek squad protection in all my things that I buy from Best Buy, they actually help you with everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the switch. I’ve been through a few of them but each one always feels amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best for gaming needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best for gaming needs and the geek squad is always there to help with everything

    I would recommend this to a friend