Customer Ratings & Reviews

Haven’t had to use this product yet, but it has worked great in the past

Need to get it. As controllers now a days been pretty crappy made. Thumb sticks get loose and worn. Start to drift

I love having this coverage. We always get this..

I figured since its an electronic device why not get the 2 year protection plan so if it breaks or acts up I can exchange it whenever I need a new one..

I personally like the geek squad protection plans. I don't have to use many. But nice to have when something goes wrong. Then don't have to worry about it.

Really cheap warranty and I know they got my back if anything were to happen

I love how easy it is when buying protection services for my devices. Definitely the best services from Best Buy!

These are good no hassle options that I have used multiple times

Astro A50 stopped working, took them back and traded for the SteelSeries Arctic Pro

Having a replacement plan is always great. The Geek Squad people have always been great if I have had an issue.

Hope I don't have to use it, but I use my xbox controller so much, it might come in handy. Great peace of mind.

Basically gets you a 2 year return policy - definitely recommend on all products

Bought for my son's 3rd XBox "Elite" controller. The other two stopped working making the $60 protection plan not only necessary but also basically part of the "cost" of the controller. Hopefully, the 3rd time's the charm!?! When an item is still under warranty, you shouldn't have to buy a new protection plan when the item is replaced.

Great product. Having so much fun with my control and absolutely love the color

Was quick and easy and it do com in handy because never know what will happen

Love my warranty and I always get it as Best Buy has eas no hassle warranty.

How can you not love Geek Squads product replacement plan. I mean, you NEED to get this on all your products that you buy from Best Buy. I don’t care if you’re buying a 1500$ 4k tv and the plan cost 300$ extra. BUY IT!

Easy service and easy transaction, item was broken and applied coverage from extended repair insurance

The warranty is the best bang for your bucks. I recommend it

Can't take the chance of finding out you purchased a lemon. Puts the mind at ease knowing I have 2 years to use them to their full potential.