Customer Ratings & Reviews

Great to know my product is protected by geek squad.

I always get insurance on everything I buy. It’s one of the main reasons I purchase items from Best Buy. If they didn’t have this protection I would probably buy my electronics for Walmart.

I recommend this protection plan all the time for the product

I've always had good experiences. Whether it be getting items repaired or replaced is always fast and easy!

Is always grateful to have a back up plan and protection plans is the best way to go

The best for the kitchen, easy to use and clean, at an excellent price

So glad I got the replacement plan. My son used his controller and then one of the keys started to stick. Having the replacement plan took care of replacing the controller and made my son happy.

I think best buy 2 yr accident replacement on xbox wireless controller is great. It is a bit pricier than some but if they can fix ir replace in the store they do it right then,no mailing it it.

Love the idea of a replacement for geek squad in case my controller breaks!

Love the GSP-Replacement program. Product that was defective was easily replaced with a brand new one hassle free. It’s definitely worth it if it has the R next to the protection plan.

My son wanted this so we got it and it was the best desicion we made because he can change the parts

I got this for my xbox elite series 2 controller because it wasnt a cheap buy and I hear that they tend to mess up from time to time but hopefully it doesnt but the protection is still there :)

Best ever. Highly suggest it. What better place to to buy? So stop at your local best buy today!

definitely recommend buying this warranty if you buy a controller. 90% of the time the controller will get stick drift if you game a lot.

Always nice to have this since the controller I bought it for gets stuck drift often

Its ironic best buy is called best buy…. Because they simply are the best

Just the thought of your help is awesome keep up the great work

Excellent costumer service , I exchanged an Item and the person that help me out it was so professional

Always a great buy on all electronics purchases would highly recommend

This is the best. If it is GSP-R (Geek Squad Protection Replacement) you just take it back to Best Buy if it stops working and they'll give you store credit in the amount you paid for the product!