Customer Ratings & Reviews

WE ARE ALWAYS VERY HAPPY WITH THE GEEK SQUAD EXTENDED COVERAGE, WHENEVER WE HAVE HAD A PROBLEM WITH A COVERED COMPONENT, THEY HAVE ALWAYS STOOD BEHIND THEIR PRODUCT AND HAVE MADE IT EASY.

I will always buy a warranty here. They make it such an easy process

The service is outstanding. Never no questions asked. They make it super easy to get replacement items.

Geek squad very knowledgeable and always know the answers to our questions

Love the replacement plans. I always get this and it is an easy no hassle warranty.

Love the replacement plans. I always get this and it is an easy no hassle warranty.

Love the replacement plans. I always get this and it is an easy no hassle warranty.

Great headset. Owned for almost 2 years. Haven’t had a issue with them.

I got this protection plan for my PS5 controller just in case I accidentally damage it. I really do recommend it For the PS5 controllers because there’s reports saying that they’re starting to drift.

Always good for controllers, you never know what may happen.

Can’t go wrong with in store replacement on items, instead of mailing it in with a claim like other retailers

had to take back some headphones and they were really easy to work with. Replaced the item the same day!!

I buy the geek squad with everything I buy from best buy. This is a great value although I always price match and the employees always mess this up so then I pay double for the price of protection plan.

definitely recommend buying this warranty if you buy a controller. 90% of the time the controller will get stick drift if you game a lot.

Best Buy service Is a must have for any one who lives close to a Best Buy, with our computers, home theatre's & cars this pays for itself each year. We used Geek Squad all the time.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

worth getting, wish i had gotten it before my ps5 controller had stick drift. it would of came in handy

Was able to swap out my headset no problem. Definitely recommend this service.

I bought the protection plan on Nintendo Switch joycons. So far I haven't had to use the plan, but I have used the Geek Squad plan for another item years ago and they took care of me with no issues.

i love Best Buys extended warranty. Thank you Best Buy for offering perk