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Customer reviews

Rating 4.8 out of 5 stars with 6367 reviews

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  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 6,367 reviews
  • Rated 4 out of 5 stars

    Good Controller, Crazy Drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5, so I love this controller. However, the stick drift has made this my 4 replacement in almost 2 years. I have sense upgraded to the Edge controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek sqad! Most of the time they just give you a brand new product!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad made it easy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to return easily due to deffective connectivity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not necessary We put it together and it worked

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this service has really been the best decision. We have toddlers and accidents happen and they helped us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended getting the geek squad protection from Best Buy. It’s worth it in my opinion

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    amazing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my xbox one controller and they replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection works well easy to get the claims done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate jot coffee and this works well for me plus makes ut relatively fast

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use the accidental protection, therefore I am unable to give an honest review without Geek Squad fulfillment abilities. Trying to stay neutral and give 3 stars instead of 1 or 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranties are great for the just in case that are always going to arise and at the worst time. I have been a bestbuy customer since the 90s and used the warranty multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I'm a disabled gamer and it worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this is offered everytime something has broken it’s been so easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy, quick replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan, easy replacement. Just walking in show that you purchase the replacement plan then walk out with the new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Website was easy to navigate, products are always good and warranty’s always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extra protection from Best Buy and have used it several times. They make it so easy if you ever have a problem, I will never shop electronics anywhere but Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is essential when you have console remoye in my household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Fixed My TV Quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always getting Geek Squad for insurance and services they are VERY helpful and I mean helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are all ways there for me when I need help with something and they are nice people.

    I would recommend this to a friend