Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6373 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 6,373 reviews
  • Rated 5 out of 5 stars

    Must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan. It is definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the warranty for my sons gaming headset. Have not use it yet, but I know it will be handy when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always have the Geek Squad Protection with Best Buy. This service is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warranty

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i buy i have to put warranty on it because you just never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the service offered and coverage extend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a no-brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy any electronics without the protection plan anymore. Best buy makes it so easy to return something that's faulty and be right back in business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty. I put it on everything i buy great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repair or replace it free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Important to have warranty coverage if equipment’s not working properly or not work at all! Replacement free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental plan because you never know what you can encounter and it is worth spending a little more to be safe than sorry

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad got me another controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this item I use it everyday it helps me out very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Child proof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got wired headphones for my child.. of course it didn't last for the price... Best buy replaced it no questions. Easy return process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new computer and geek squad went above and beyond to make sure everything from my old computer was transferred to my new one.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 3 out of 5 stars

    Cleaning my graphic card

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did maintenance to my Nvidea graphic card, it running smooth now, good job guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might as well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it… seeing as how most controllers I’ve had tend to breakdown by about 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for if your purchase needs to be serviced, depending on the problem they will attempt to fix it in store or ship it out to get fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty money can buy. highly recommend! The ease of using the warranty. You don't have to worry of something going wrong with your new purchases. Best Buy makes life easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for piece of mind on the rare occasion I have something faulty or break geek squad is always hassle free on repairs and replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Had an issie with a controller. It was replaced no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a cintroller for ps5 and replaced without any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happen. This protects your wallet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacing items. Well worth it! Way easier on the pockets than buying another item.

    I would recommend this to a friend