Customer Ratings & Reviews

Always return my product no problem worth the money

Always get the warranty. I always end up using it with things like headsets and controllers.

Always good to have protection plans. Haven't had to use this one. In the past it has been very helpful in getting things fixed or replaced. No issues with getting service.

I honestly dont buy anything from Best Buy without the warranty..it's easy to exchange and is never a hassle

Got this for my PS5 duelsence esge replaceable joystick, so I expect to make great use of this service with the eventual stick drift.

Greek Squad is exceptional good for seniors or if you are not experienced in your electronics. Your repairs are done with care & warranty

2-Year Accidental Geek Squad Protection.2-Year Accidental Geek Squad Protection

Best insurance in the market. I really enjoy the fact that i walk in and can exchange an item there with no hastle.

Best insurance in the market. I really enjoy the fact that i walk in and can exchange an item there with no hastle.

Always helpful when you need them in a pinch. I had issues with my battery in my laptop and they were able to get it replaced quick and easy.

Absolutely fantastic, took my old head set in because of a broken part, and due to it not being in stock i received a gift card for the amount i originally paid and was able to get the newest version of my head set. There were no issues during the whole process and they made it easy. 10/10

Agents helped me with a warranty claim. I was in out like a demon’s whisper.

Added on protection for my PS5 controller. I usually don’t add anything extra on, but what convinced me this time is that I can get a replacement within two years whether or not my controller has issues. My friends and I drop it constantly (by accident of course) so for me, this add-on is worth it.

Love the controller, since it matches the my OLED Zelda mode

I love being able to get the service and use it when needed it comes in handy so much and they are so helpful and nice and useful I love it

Glad i went with the geek squad protection plan they offer great protection

I've always had great experience with geek squad and Best buy service and one of the main reasons that I buy products here and not anywhere else!

A nice wireless keyboard and mouse combo. Works well. Paired instantly. Keys are quiet. Mouse is smooth.

This was my first time using the protection plan, and it worked great. I brought in my controller because it wasn’t quite working all the way and they replaced the whole thing and had it shipped to my house in a few days. No haste and was quick and easy. I even got the protection again just in case

Great customer service no haggling or hassle whatsoever