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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6375 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 6,375 reviews
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra protection is worth it if you can get it. really ease to take products back to the store and get repairs or replacements, or schedule an in home repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Plan is a No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the accidental plan when available. They just don’t build products like they used to and Best Buy makes it so easy to exchange when necessary.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to replace a defective unit with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was better than i expected! Works great and i am happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection! This has saved me more than once with having to pay full price out of pocket because of damages or accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection! This has saved me more than once with having to pay full price out of pocket because of damages or accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection! This has saved me more than once with having to pay full price out of pocket because of damages or accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for every Best Buy product you own. Even if you are the most careful person in the universe one day it might be handy to have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best bring your defective device in store and exchange it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this to protect the item i bought and it has never had a problem if i need to exchnge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you play video games on a constant basis especially ones that require a lot of button mashing, I would suggest to get a warranty plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There always there to help me replace or fix my items that are electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for the protection plan is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicee quality Nice quality Good item Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always has your back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing i am always being covered! Know that they are always there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me replace my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service helped me solve ny problem. Would definitely go again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Geek Squad and used it for years

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Don’t skip protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain the extra protection is worth it. Customer service is always great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a protection plan for my electronics! Best to be on the safe side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to buy just incase something happens to your items you never know ,but it covers awesome no issue when using when you have too ,its a must buy

    I would recommend this to a friend