Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6502 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 6,502 reviews
  • Rated 5 out of 5 stars

    Geek Squad Is The Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot go wrong purchasing Geek Squad protection. I have only had to use it a couple of times over the years but I was happy each time that I had purchased it. Would highly recommend purchasing Geek Squad support on your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are someone that is genuinely accident prone then this is a must have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always comes through for me. Every product that Ive had issues with they would help with and I would be happy with results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection warranty plans are worth it with Be

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always very pleased to get these protection plans with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this but when I do I know they will offer excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller completely replaced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time using the protection plan, and it worked great. I brought in my controller because it wasn’t quite working all the way and they replaced the whole thing and had it shipped to my house in a few days. No haste and was quick and easy. I even got the protection again just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good choice to buy protection, especially for electronics. You never know when it you are going to need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yas replacements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous. Has helped a lot with gaming controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful using geek squad for all my device fixing needs and tweaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of knowing they will fix my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service! Geek Squad has the best customer service and repair team ever. I don’t trust no other repair/ fix it service to work in my electrics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth your money incase of any unforeseen accidents and it quick and easy to return or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal if it breaks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can’t remember what i bought this for and i’m not too sure i needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the design.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the starfield limited edition controller. Love the design, glad i was able to get one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for controller support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled all my questions and concerns about my controller quick and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to cart, and automatic replacement of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when needed when facing issues with my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller by far the best one there is.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best warranty ive used had an issue with my headset and bestbuy took care of it and i walked out with a brand new headset no sending your old device in to the manufacturer i was in and out

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great battery

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them as a gift for my wife, she loves them sounds good, especially the mic quality, and the battery life is great, she is bad at remembering to charge her devices so the long battery life is great

    I would recommend this to a friend