Customer Ratings & Reviews

the squad was very helpful when i needed the service i would tell my friends

[Employee of bestbuy] Great keyboard! Fully functional and simple. Budget friendly, the keys sound good and not loud like a mechanical keyboard.

I think I got this for my Xbox controller so when the stick drift hits I'm turning it in

[Employee of bestbuy] Got them as a gift for my wife, she loves them sounds good, especially the mic quality, and the battery life is great, she is bad at remembering to charge her devices so the long battery life is great

[Employee of bestbuy] Great for my setup had no problem with it love the quality

2 year warranty through geek squad. Would recommend to others.

Easily replaced my controller when it broke. Got a gift card to get a new one instantly

My son was very happy to be able to get this coverage for his stuff.And he really appreciates the option.

[Employee of bestbuy] Good to have for sure. Never had to use it but it's good to have.

I bought this for my dad for christmas. He loved it! Says its much better than his last gaming keyboard

Really good service, any problem you have? They got you

If you ever had thoughts about getting the 2 year replacement plan on all product $75-$99, and decided not to, let me ask you this, Do you still have that product? Has it been less than 2 yrs? Are you noticing any performance loss, or weird bugs? If so did you get the 2 yr replacement plan? If you said, No, I’m sorry if you like that product you bought, and needing to get another one you will have to pay full price again. If you were smart and purchased the 2 yr replacement, no matter the situation with your high dollar product, you can take it back before the 2 yr replacement date expires and receive a replacement for no cost to you, or for a small onetime payment as your replacing your product for free, get another 2 yr replacement plan and continue the great service Beat Buy offers to all there customers, it’s a Win, Win.

havent used yet and hopefully wont need it. but good to know its there is product breaks down

I LOVE the replacement policy! My grandson had a game controller that went out a year after purchase. Instead of sending it back to Microsoft, I took it to Best Buy and they replaced it! I won't buy electronics without this policy. It's well worth the money

This is a great thing to have on any device you can put it on. Love the ease and how fast they resolve any issue with a covered item. I am a gamer and have my contyrollers and headset covered, has helped save me so much money and even time as well. Amazing coverage.

[Employee of bestbuy] GSP is always one of the BEST things you can purchase as it has replaced many of my purchased items.

I absolutely recommend bestbuy for everyone I come across. They have awesome deals, even better Black Friday deals, and the smooth transactions and exchanges with warranty items is great. It’s nice to not have a big hassle everytime you need to exchange something. They are fast, friendly, knowledgeable and courteous. Definitely going to be a return customer.

Geek squad best squad. They were able to resolve my problem immediately and it they couldn’t they would replace it.

[Employee of bestbuy] If you have the chance to add the warranty to your products, definitely do it!! It’s inexpensive and worth it. My product was defective after the year warranty with the manufacturer so I would have had to buy a new one. But with the warranty I purchased in store, I was able to go back and get my item replaced in store! The warranty’s vary per product, so make sure you leave knowing which one applies to your product!

Works as descibed love that it has lit keys and mouse speed is adjustable.