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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6387 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 6,387 reviews
  • Rated 5 out of 5 stars

    Replace my product quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they always replace my items and give me a good customer service. They also did it fast which is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the geek squad protection plan. Don’t know why anyone would purchase a product without protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polishpete42 gets insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Havent used it yet but hopefully won’t need this for awhile as my son has gone through a few controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan is a must for gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever controller stops failing me this plan always helps me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything from here you definitely need to get this just in case something goes wrong with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the standard controller. Like I can customize buttons.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and a great price, should always perfect anything over $100

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also get the service plan, future you and future walet will thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store makes it so easy to repair or replace anything that is broken or faulty. It gives great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the protection was definitely a smart choice to make

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty ever hands down I will not ever buy anything from any where else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to have protection on technical items and accidental protection really helps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed to ise but a relief knowing its there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took my item back just shy of two years after it was bought and replaced its full value. Great deal and good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have on tech items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to swap out if there is a problem with your item. Has saved me hundreds of dollars on worn out products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Good Good ...................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this protection plan it’s a piece of mind I’ve been purchasing it with anything I get for my son’s gaming stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but I recommend it for all electronics you purchase over $250 based off of my experiences.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headache free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek , I never had any issue with them for a years, that's why I love to buy stuff at best buy so I can add Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was conducted in a very timely manner and were very professional.

    I would recommend this to a friend