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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6387 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 6,387 reviews
  • Rated 5 out of 5 stars

    Check them out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always there when needed. Backup plan for rainy days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan covers accidental damage which is really awesome. Haven’t needed it yet but it’s a good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend getting just incase something happens to the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan I have ever had to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to have this especially for electronics. If any trouble, your product is replaced with a brand new item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Always willing to help without a hassel. Geek squad always have provided good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty to have and use for the price and years. Techs are very knowledgeable, helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Getting a Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend You Start Getting a Protection Plan, If you don’t do so already

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free when you get the extended warranty from Best Buy. Anything happens take it to Best Buy store and swap it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think a protection plan is always a smart purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for for my Xbox 1 controller because of the reputation they have. Just protecting my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my other watch was not counting my steps /calories and not all my calls was coming through geek squad was there for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with the real Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the absolute best. Don't make the mistake of buying anything without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy customer service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was very orchestrated and i was helped buy the right controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as a normal user I guess the controller is really good but how this is the first gen of Ps5 sometimes it bring problems by defaults, how the original controller of the Ps5 so i huess i feel safe now with the insurance for the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good plan for anything that happens to the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to get a protection plan on the controllers because sometimes these controllers be malfunctioning at times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad replacement is highly recommended for delicate and expensive items. Item will be replaced if damaged or broken.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but gives peace of mind for those accidents that come up with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im Always able to Replace my specially since I have no control over when my product doesn’t work anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good investment on any electronic item that you purchase. I've used it many times. Nothing lasts forever!

    I would recommend this to a friend