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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6428 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 6,428 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they have warranty we need these due to the controllers alwaya breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always. Always. Always. Buy the geek squad protection. I can't stress this enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always keep your devices protected I hope I’m not have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money for things like headsets/controllers. They never last through the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get this for anything that you might think you need it for. Usually it’s a good option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked replaced immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic it’s a must buy for such a device that receives such harsh use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and understand and it wasn't forced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as I have warranty on my items, they always fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and easy service while using geek squad. Haven’t had one issue with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works get money back when product breaks. Then get new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers replacement with no questions asked. 100% recommended for any expensive purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to contact very fast I had a problem with my new controller and change it asap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impeccable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does not ever fail when it comes to handling any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps knowing I got the protection for the purchase I care about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this protection cause it protects my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection cause it protects my TV of everything for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection to have for any product someone has that might get damage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite Series 2 controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the return protection for my series 2 elite. When you bring the controller in for return it is super simple however this service is deemed fulfilled and if you would like protection on your new controller you must repurchase the protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the geek squad for the best buy purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems returning things that have failed. Either get store credit or exchange easily in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed the best protection plan possible . I know if anything happens it will be fixed perfectly.

    I would recommend this to a friend