Customer Ratings & Reviews

I’ve been using geek squad protection for nearly a decade and every time they make it easy, great value

Excellent!! If the product breaks down you just bring it in for a replacement. Haven’t used it yet, but it seems to be great.

Nice peace of mind to have when buying electronics.

The 2 year warranty in my opinion is a must especially if its a big ticket item. I have use their warranty exchange before and they do a great job. My experience my niece had accidentally snapped my headset earcup i took the item in for the warranty exchange the team was great and easy to talk with i had brought the item in its original box and everything it comes with I was able to get the same model or get store credit for a different headset i got new set and paid to renew the warranty for another 2 years

recommend at all times will save you from losing money in the end

Always helpful with whatever problem you are dealing with

One of the best products I've ever gotten and used and i happy to say that this is one of my favorites

Has been absolutely necessary with my series 2 elite controller that I’ve now swapped out 3 different times due to faulty receivers that eventually go bad one place or another. The gamepads have been switched out with very little questions asked beyond the initial issue being detailed. I will continue to buy the insurance with all my electronics purchased through BB

Very quick to answer the questions and fix the product very polite and understanding to your needs

Highly recommend this service to anyone that gets game console items that can go bad quickly like controllers or you may even get a new controller that isn't working properly and geek squad will replace it no questions asked

These guys did a great job with my cobra dash cam installing. Less than 1 hr I hope Best Buy appreciates them and the fast good work they do . . Ty

Great purchase and great price and also a great merchandise

We bought the Turtle Beach Stealth 600 Xbox headset for my son. After two months, the mic quit. We invoked the Geek Squad plan. Four months later, headset number two gave up the ghost. We're now on headset number three, about two months in. Both headsets had microphone failure. The headphones themselves were flawless -- great for music and such, but if your friends can't hear you, what good are they. Thankfully I was able to get the headsets replaced quickly in store. Very happy!

Geek squad in one of the best for gaming. There controller feels rlly help my aim and game play so I definitely recommend these idea and I also love there things they make

It’s a MUST HAVE if you don’t have geek squad protection on your devices then you know what they say, buy it nice or buy it twice, just one purchase of the squad protection and you will never have to buy it twice again.

The agents did a great job and would recommend this service to anyone

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

Amazing service. Makes life way easier if your not tech savvy like myself

ofc i thank you for your service in geeek squad, yall do great work