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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6640 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 6,640 reviews
  • Rated 5 out of 5 stars

    Geek Squad hardware insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection for my son’s SCUF gaming controller since we always seemed to have drift problems with his previous Xbox controllers after the 1 year warranty expired. I’ve had to use this protection with his previous elite controllers and the exchange is flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they are reliable and efficient they make sure to check double check and give suggestions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service actually really helps out if something goes wrong with your products. For example, PS5 controller having stick drift it’ll cost you a smaller amount of money to replace and buy new warranty then buy a whole new control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my gamer son. He has been thru many headsets and he says a lot of them hurt. I loves the sound quality of these and they are actually comfortable for his head. They appear to have noise cancelling ability. Bought the protection plan just in case. So far 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are someone that is genuinely accident prone then this is a must have

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had a problem with the geek squad protection they always taken care of any problems I've had to replacing said product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this but when I do I know they will offer excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for my equipment, Best Buy is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, arrived just on time. Set up was easy as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always the best. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen, and this plan makes sure you’re covered. Super easy process, no stress if something breaks. For the price, it’s a great investment in protecting your tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every cent. Imagine something unfortunate happens to your product. Geek squad protection got you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller. The software support and customization are awesome. The profiles are amazing and switching between them is great and being able to use the adaptive triggers and switch the trigger stops are great. If you play on the PS5 a good amount and play a variety of games, I’d recommend it. Sure the battery does suck, but it’s an easy workaround, and it charges quick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks of protection has always the best highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful using geek squad for all my device fixing needs and tweaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for controller support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled all my questions and concerns about my controller quick and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good wireless combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working kb and mouse combo. Wirseless and clicky how i like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had help from geek squad many times. They’re always very helpful, polite, and efficient. I’ve gotten my laptop, cameras, phones, etc fixed with them and always leave satisfied with their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The protection warranty plans are worth it with Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always very pleased to get these protection plans with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty product and great service from the store!

    I would recommend this to a friend