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Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,295 reviews
  • Rated 5 out of 5 stars

    easy fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's great im a clumsy person so this is perfect for all the clumsy people and the people who have products with some type of errors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know if and when something happens to my controller it’s completely covered! And I like that they promote this option in store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Got it as a birthday gift. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure what husband purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Like color i get it when i want works everytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service team is very helpful and friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dualsense…BUT RED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a dualsense controller for the PS5 and PC. Uh, it’s red. Does that warrant an extra fifteen dollars, ehh probably not. Maybe if it was more rare but they’re readily available.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service for anything that we needed as far as technical help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced controller quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No questions asked, just check the merch for quick return. Drifts, buttons not working properly. Just take in and get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Always love when geek squad can help assist me with all devices and equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage for everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan saved me so many times. I’m so glad I that I purchased the protection plan. Bestbuy accepted the damage product with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great for controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always great and I believe it’s a must for gamers who use controllers frequently and don’t want to keep buying a new one at full price when something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with them. Resolve your problems quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kind service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recieved a really kind and fast service at best buy in union new jersey. I recommend this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had an issue with my controller they replaced it with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a piece of mind knowing that I'm covered in case of me being clumsy or just an accident/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, Haven’t had an issue with it yet but glad to know once I do, i’ll have the choice to get it returned for a newer one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recon 50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy guarantee on headset beacuse my kids use them every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever purchased! Controller broke, and I brought it back no questions asked and picked up a brand new replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 lasted me atleast 1 year so far not alot of controllers can especially with the gaming i be doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped me find the perfect gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was welcomed great customer service and overall the best experience

    I would recommend this to a friend