Customer Ratings & Reviews

I'm a person that breaks things all the time and this has been my saver for everything.

Very good offer and provide protection to your device.

I sold useless warranties for a long time, so I'm glad I got over my own stigma since they helped me out multiple times without issue. Being able to drive to a store and resolve it immediately is nice as well.

Very happy with services, connected every very quickly

I purchased a Xbox controller and a warranty two years ago at a store that closed. Recently I needed to use the warranty, had no issue finding receipt and received a new controller!

Had a controller fail due to stick drift and they replaced it no problem. I bought the insurance again because future stick drift is inevitable.

I highly recommended you to get the replacement plan because if anything happens in that time frame they give you your money back or exchanged it and honestly I work to hard for my money so anything I buy I make sure I get the replacement plan.

Great warranty. Would advise getting for controllers.

The geek squad employees were really nice and understanding. They ended up replacing my controller with a whole new one

I always always always get the protection plan and feel confident purchasing refurbished items from best buy as well

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

I always get the service protection plan for my controllers. Once they get stick drift I return it and get a new one for $20. Can’t beat it.

This has always been helpful!! We highly recommend it!

Satisfied with this protection. Hopefully nothing goes wrong…

Geek Squad is knowledgable and good at what they do. They will help with any problems that you may have.

I'm not sure what I even bought this 2 year protection plan for... I continue buying the replacement plans for things because Best Buy honors them and the return/replacement is no hassle at all. Once I remember which item I bought it for....

I always purchase the warranty on any gaming equipment that I buy. If in 2 years something goes wrong I just head back up there and get a replacement plus another warranty.

Great for added assurance to any product you purchase

Worth it. Better deal than most I say. And I’ll say.

At the moment I'm grateful for not having to use it but glad that I have it in any case