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Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,295 reviews
  • Rated 5 out of 5 stars

    Warranty relief

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind. Bought it because I've had friends who have had it and they easily switched out my buddy's PlayStation controller with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danilo Montalvo at geek squad in Boynton Beach Florida helped me with my iPad. What a knowledgeable and professional young man ! He addressed all my isssues and even informed me of other things I could easily do with my device. What a pleasure he was to work with !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad, any issues i have ever had they took care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taken cary of customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service Good service Good service Good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year warranty is amazing on my Xbox controllers that seem to have some sort of issue around the one year mark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a most.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add this protection almost to all the products I purchase a Best Buy because they always take care of their end with their protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very pleasant and helpful I love geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! It fits very comfortable in my hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is essential if you’re buying controllers! Easy to replace if you end up breaking your controller and free unless you want to buy warranty for the new controllers you’re switching out, which I recommend

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Naruto. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad replacements rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have never given me any problems with returns and replacements. This is the only place I like dealing with warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best deal ever!! We always add the Geek squad replacement coverage for our kids purchases. We’ve had to use a handful of times. Always easy peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for ps5 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty for my ps5 controller that would help me in case of any drift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice having a care free warranty. So many scams out there these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product honestly was meh.. Product messed up within a month but with the geek squad protection plan makes it worth while. Full swamp, refund, or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection warranty is an excellent product to pay for With your product because anything can happen and it will be fully refunded Or replaced at the expense of the company you bought it from Which is a win-win situation In my eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is very helpful. Especially for gamers out there who get stuck drift really fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime we’ve exchanged our PS5 controllers under the warranty, we always get the best customer service from the squad!! This is very convenient and welcoming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really appreciate the two-year warranty option. It really helps when these electronics fail. Thanks geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with a deal like this. 20 bucks covers 2 years of literally anything happening to your head set. (Except if stolen or lost). My son breaks things like his life depends on it and this plan helps me cover this headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will most definitely come in handy for us, great back up plan for when something breakdown

    I would recommend this to a friend