Customer Ratings & Reviews

The Geek Squad protection plan always comes in handy. It seems like SOME items are made cheaply nowadays and don’t last very long. Everything from drifting controller sticks to small house hold appliances that have stop working a month after purchase. The ease and comfort of Best Buy offering Geek Squad protection for a lot of items works out very well.

The service that will save you time and money. You just go to the store and they tale care of you and your pc or console. In my case I have it for both. Get it with you console or pc. Is a excellent service!

Protection is helpful to have with expensive devices.

Best Buy has the best extended warranties available. Though as it varies in price per item, some items it seems to cost a little too much when adding the extended warranty. I bought it for my PS5 controller. I think it's great insurance for controllers as they are statisticlly bound to fail. They basically give you a second controller (Gift Card) for only $19.99. Of course you have to give back the initial, broken purchase. I get the extended warranty for all my electronic purchases. I always try to get the accidental coverage. Most times, I use the coverage more than it costs in the long run. I'm also a big believer in insurance.

Useful. Great protection just like a condom. Really good

This was a Christmas gift for my coffee loving daughter who just got herself her own place to try and help her save money by skipping the every day expensive coffee shop cup of coffee

Helped a lot, been with them a good amount of times and they fixed it amazingly

This controller is awesome, the buttons and functionality are awesome, and has great flow and a 2 yr blanket to boot.

My son love these controllers and has several of them. Just brought him this one as one of his stockings stuff for Christmas. One advice that I have is! if you have anyone that is a hard gamer like my son put the warranty to protect for stick drift.

Super quick and they helped me out wouldn’t get protection anywhere else

These guys are very helpful anytime we have a tech issue we just give them a call or take what we are having issues with to them and they fix it

Pricey, but fast replacements make it worth........

Pricey, but fast replacements make it worth........

This is my first time buying an item at Best Buy while buying the Geek Squad protection with it and I must say they are amazing at what they do and are able to give you a refund or they can replace your item if something goes wrong. They are a great investment if you are a clumsy person (like me). So whenever you get something from Best Buy I would definitely advise you to purchase the Geek Squad protection plan with it!

As long as they have your item in stock and you have the replacement plan and they follow through with their side of the agreement and replace it with no trouble then it’s amazing. Just got to watch out for the technical “fine print” then replace your item or get it fixed and make sure to get new coverage on your new item they just replaced and that coverage will keep you safe from being robbed

Geek Squad is a big help When Needed. Recommend using Them.

It super useful because before it expires I can just go get it replaced and get a new one and all I have to do is just pay for the 2 year warranty again which is better then buying the whole thing again

Awesome purchase to make sure my product is safe all the time

Pricey, but fast replacements make it worth.......

Great love the 2 year warranty insurance keeps me peace of mind that I don’t have to rebuy a new 200$ controller again