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Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,295 reviews
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have small children and i recommend every one gets an extra protection plan. With small kids its hard to always he safe. Things just happen its hard to say with these kids now days. I just want to be extra careful and safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service because they would fix your stuff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get the extra warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent and smart to get because PS4 controllers break to often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get xbox controllers replaced within the warranty period if the purchase is linked to your best buy account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great costumer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy, all you got to do is bring back the damaged insured device and you’ll get a new one right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the service for controllers and if u play hard you know your controllers will have issues especially if you play any NHL games with it that game is hard on controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Hopefully I will not need it in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will give you peace of mind if anything goes wrong it will be fixed at no extra coast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controllers for life hack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy a controller, add protection plan, wait almost 2 years, go get another controller for free. Rinse and repeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help when it comes to my husband who goes through controllers frequently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What you hope to expect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and no problems with it, overall experience perfect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protect it if you can.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If something is worth buying and you think there is a high risk it could be damaged why not spend a few extra dollars now and protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray for warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranties for electronics and big items, especially because it doesn't cost very much more. Always good to have piece of mind if something decides to break or so working. Haven't used it yet though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is totally worth it. I had an item stop working and they took care of it. No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very handy in case the controller get damaged and the price on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my remote control, fast and easy worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this in my sons laptop for college. Unfortunately he got a laptop that had a small defect, the geeks worked with us and on the second return gave us a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this service back years ago for a PlayStation 4 controller and it really came in handy and glad I’m getting it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty plans are a lifesaver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the buy the extended warranty on Electronics and appliances. It has proven to be a lifesaver after the regular warranty expires!

    I would recommend this to a friend