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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6640 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 6,640 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they are amazing and great at they job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I have used it several times in the past. Normally wouldn’t go with it if it were all state but they have a pretty good ROI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad their services is amazing and their so easy to speak with and understand your needs with fast turn around dates and times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace and fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad! It makes everything easy to fix or replace no need to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty+Ps5 controller = win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a geek squad warranty for my PS5 remote. The remote went bad, brought it into the store and they replaced it right on the spot. The rep that helped me was knowledgeable, easy to talk to and a pleasure to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Has Me Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy your protection, you insure your house and car, insure your products as well. Factory warranties are never as good as best buys geek squad protection!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protection

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] A great plan to give you peace of mind for your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for something wear out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this for my Xbox elite controllers which never used to last more than a year before needing to be replaced. My current controller is still going strong after 13 months so I’ll keep it until I get closer to the 24 month limit (or it’s starts to wear out)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adds a great value to any purchase, most electronics arent built to last and this also you keep enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass this up, it's an excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't pass this up. Xbox controller was 6 months old (probably still under original warranty) and I started to have problems with the thumb sticks. Walked into Best Buy with my receipt and instantly had a return refund! No hassles at all and I highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best extended warranty hands down. Peace of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More Than Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents Were Great In Helping With Any Repairs…!! I Highly Recommend…, You Never Know What Kind Of Curve Ball Life Throws At Ya …!!! Just Might COST Ya….!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really likes this head set, got it for his bday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan for an expensive controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me likey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable easy to use. Plus love the color. Thats all folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value unmatched as of this review!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta value. Will be purchasing my iPhone from Best Buy from now on and canceling my phone insurance through ATT!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend to everyone as the employees do themselves to customers to purchase this plan for all your products because you may never know if there’s a faulty unit you purchased of a particular item that Best Buy will make sure to correct the problem for you with the best customer service I’ve experienced with all my electronics products purchased. It’s essential to your purchases, rather safe than sorry! Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are definitely good at their job and always handle all my electronic needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection was easily and quickly handl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no problem getting my son’s controller replaced. I went to the store and they pulled up my geek squad protection purchase with no problem and they gave me a gift card to get my son’s controller replaced online because they were sold out of PS4 controllers in the store. I liked the fact that I was able to get it replaced online and not just in the store because it could have been a long time before I was able to replace it while in some stores they don’t have the online option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the $$$!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Geek Squad replacement warranty because of the experience I have had with a few gaming accessories I use always. I have had to replace my Microsoft Elite controller several times. At $179.00 that can be quite pricey. With the Replacement Warranty it makes it so easy to just get a new one without any hassle! I would definitely recommend this purchase!

    I would recommend this to a friend