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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6454 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 6,454 reviews
  • Rated 4 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped me figure out which plan was best!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fake sales!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased from best buy and have had no problems. Now when they have there sales there not really a sale. See when they lower there price they raise the price of the exendand warranty. Once the price goes back the extended warranty goes back down..not really a sale

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great to have jic something goes wrong easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yeah. Nice job BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk what to say. It’s a good warranty. Thanks Best Buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 controller. They didn’t cover entire price, didn’t offer repair, and made me drive 25 minutes to another store. Worse deal ever, don’t fall for this scam

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe not a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to replace item, but i must pay for the insurance after i use it. Isn't that what insurance is for?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Replacement protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and I will definitely recommend to other people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller can be replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased warrantee for a game controller for my pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have on your expensive equipment !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good coverage and at decent price. alway a good idea to get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the warranty hate the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy and their warranties, and that’s the only reason this got a 3 without the warranty it would be a 1. The controller is always having issues. Not connecting B or A button sticking and not working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I traded for a used controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the buttons stopped working two weeks in after replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Im waiting to use!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it Love it love it Love it love it!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had to use this a few times. The only thing is that it cant be transferred to the replacement part

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know it’s nice and alll. But you tell me!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t like it to much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Depend what you buy is good. But for Microsoft controls is kinda not worth it. Cuz every time that I change the control I have to keep buying it. 1st time charge me like $10 something 2nd time $19.99. So not happy with the product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    FYI - THIS IS A ONE TIME USE WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They honor this without a question but it is a one time use product. I had to use it after one month (grandkids) and then had to buy it again. THAT part wasn't explained to me when they sold it to me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan, I didn't use it it much but worth it if you have a lot of accidents.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricey accidental replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of pricey, but absolutely needed on expensive controller I bought, the Xbox Elite Controller v2. Anything that is mechanical in nature and used heavily, I recommend getting the warranty.

    No, I would not recommend this to a friend