Customer Ratings & Reviews

They made my purchase right unfortunately it wasn’t their fault just bad product

It was great to have. I appreciate everything that the plan had to offer.

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Poor audio quality. Look is sleek and fit was comfortable. Returned sticking to the wired one for now

After you use the two warranty even if it’s been only a week you have to buy it again if you want coverage again

Not worth the money even tho they arent expensive, i could have saved for different iem.

Item works just as expected Nd everything is happy over

Good Product. Price was right and it worked as it should

I never needed this for the device I purchased I don’t even remember what I purchased

I believe the 2-year Geek Squad plan is too expensive and unnecessary.

Hard to get the replacement plan honored. My elite controller started having issues after a little more than a year. Thought no big deal as I had the accidental replacement plan. Got online to their support chat to see what I needed to do. Turns out the rep stated that I just needed the controller and to bring it into the store. Well I brought just the controller in and had the exchange rejected since it did not have the original accessories. Went back online to their chat when I got home and was reassured that all that was needed was the controller. Went back to the store the next day with the chat log however still was rejected. Cutting my losses at this point as this replacement plan was not worth the cost

Terrible customer service reps, went to return my Controller this associate with the Starbucks drink and choker decides to act smart and say I should’ve stood on the line, there’s 2 lines and I did not know I definitely would love to speak to her again, but none of your morning associates are welcoming nice terrible customer service please get rid of your morning crew downstairs near the customer service section all 3 women are nasty, nasty attitude nasty demeanor terrible overall

Decent for the price. I loved it I loved it I loved it

Not impressed. The people behind the counter should be more careful when explaining and selling this

PS5 controller. They didn’t cover entire price, didn’t offer repair, and made me drive 25 minutes to another store. Worse deal ever, don’t fall for this scam

Geek squad can do the work when they want. If its scheduled than you are good to go, if not..

Great product. It still worked after 1 year and 10 months.

Decent protection some products come with a warranty

They could gave better services then what they do especially Westbank

I haven't use this yet so I can't say much about it. I hope they can help me I I need it.