Customer Ratings & Reviews

Never had an issue when i needed to use my protection plan.

The geek squad replacement is definitely worth it for certain products. It is quick and easy to utilize.

Haven’t had to use it but with the new purchase Of PlayStation remote this is great to have

Highly recommend if your a gamer that replaced there controller very often

Hopefully I don't end up needing it, but it offers peace of mind with my purchase.

I got a Twitter alert that Total Tech memebers could purchase the Xbox series X. I was lucky enough to get one. They’re impossible to get at retail so this alone made it worth it.

I think there’s like my tenth review I have some anymore Best Buy so much stuff I ❤️ Best Buy

You won't regret purchasing the 2 year protection. If something happens to your purchase, geek squad will make the repairs for free or replace the product by issuing a gift card with the value of the item on it.

This warranty allowed me to trade my launch Playstation 5 controller for a Nova Pink Playstation 5 controller, while paying the difference. Worth every penny for peace of mind.

Speedy exchange with the protection plan. I will always get one for my controller.

great always go with geek squad if you have the extra cash it's worth it when you stuff start breaking down

The Geek squad service protection is the best thing I could ever purchase it pays for itself and definitely a no brainer.

A excellent choice to have someone on your side when ever you fall into a hole there gonna come and help

When buying high end electronics always protect yourself from a faulty item

Love the protection on my PS5 controller. Always seem to get stick drift no matter what, nice to know I can get it replaced.

The agents are always incredibly headstrong about ensuring that not only my questions are answered, but also that I understand the answers given. Keep up the good work, Geek Squads of Lady Lake and Ocala!

Avoid controller but lags now so not impressed good for a lil under a year then needs to be replaced

The warranty is worth the price in case one of your items don’t work good you get a exchange

No hassle on are return we brought it in said it stop working and exchange it with no problem So easy we purchase geek squad again

I have not had to use the geek squad yet , but friends and family say they are good and honest.