Customer Ratings & Reviews

If you get a PS5 controller get the warranty! No hassle replacement for stick drift!!!

Over all the two times I’ve needed to replace my broken equipment this really works unless your product becomes discontinued then they will issue a refund for your products price but over all it’s great to have better than paying full price for a new one

Free repairs and no questions ask highly recommend for controller just incase if you got stick drift

ALWAYS get the warranty. You definitely will use it, and it's worth it for peace of mind

[Employee of bestbuy] The plan is always nice to have especially for when I need to replace my product. Quick and easy use and swap

I always buy the geek squad protection plan. If anything happens to my kids gaming accessories I take it to geek squad to get fixed and if they can’t fix it they replace it or give me back my money. You can also buy a new plan after the time has lapsed from the first one. The price is always reasonable.

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

Any electrical device or electronic device needs this service just in case, you will need to protect them and your pocket I recommended this service

I’ve had the pulse earbud for almost a year now. The sound quality is great thanks to the recent updates on the PS5 where you can adjust the settings on the Pulse Explore. Good for gaming and for those who does not like the headphones where it gets hot in the ear and heavy on the head after hours and hours of game time. It’s almost perfect except for the connection issue where it randomly disconnects fromt he console.

Very dependable when needed and keeps your mind relaxed if something does happen to your products

When things go bad unexpectedly and then you remember you bought the 2 year product replacement... I've never had an issue with BB when it comes to product replacement.

Its the only gaming headset that i like. Best is sound and the looks is great.

So far these headphones have great sound quality. The volume goes up pretty high and the sound was crisp. Mostly play it with Modern Warfare 3 and it’s been perfect. Charging station is pretty good although sometimes you have to make sure the headphones are in contact with the charging station.

Was able to cover my ps5 controller when it had stick drift.

Love best buys warranty but expensive. Compared to other stores.

Can go wrong with a warranty has came in handy several times

I purchased this warranty for my new controller after I used the warranty to replace my old controller

I always buy this warranty with any product that i purchase from Best Buy. I've had to use it a few times over many years, and they never give a problem - just change it out for something that costs the same price that i paid, even if they're on sale, i still get credit for what i paid.

The agents was professional and courteous and made my dayz easier

Yes it is. If you got an electronic like a gaming controller that you know might break, you can return it and get a new one.