Customer Ratings & Reviews

Great device coverage for the value and now I don’t have to worry about replacing (another) expensive headset!

Excellent!! If the product breaks down you just bring it in for a replacement. Haven’t used it yet, but it seems to be great.

Headset stopped working only a couple months of use. Good thing i purchased the geek squad replacement plan! Brought back to best buy and was able to get a new headset, super easy! Thank you!

I will consistently ensure to obtain a warranty for all purchases made at this establishment.

Great keyboard works well I recommend this to anyone looking for a good keyboard

We got a warranty because our last two controllers, our children played with and they didnt last too long.

Great service and customer care and support with problems with any products i may come across......

Worth it if you have valuable items that you purchased and want a piece of mind

its a really good mic and it lasts for a really long time

Always get coverage but watch out for the technicality’s because they will deny you if “break the rules” and they also told me awhile back about a tv my son damaged that they would charge me if it was damaged in a way that wasn’t approved for that coverage and would charge me a fee for looking at it.

For mistake my control is crash and the warranty help my for looking a solution

This is a king of things that must have, I would say mandatory when talking about Game Controller.

Protection for Nintendo JoyCons in 2022, stop functioning 3/2023. Returned under 2 year protection, received replacement pair, (saved $79.99). Purchased new plan for new set, paid what $24?? for protection, overall savings? $50 plus, yea I will keep up with this cycle until Nintendo resolves the drift issues, among other problems with the Joy Cons.

It is a must have to buy Geek Squad insurance for any item you buy. It has saved me from spending more than I should on certain items in case something has happened to the item. Easy exchanges, no hassle.

Its overall ok, the keyboard often loses bluetooth connection despite being right next to the computer. I now only use the mouse and have tossed the keyboard. And yes, I've changed the batteries multiple times.

Gotta have geek squad protection on my kids electronics to keep them going in case they break.

I always get the protection on my controllers and headsets. It has saved me more money than the original cost of it.

They have great protection. I have not had any issues at all

A must have for any electronic over $100. Electronics will also malfunction, it's inevitable. So at least be smart about spending your money over and over. Be aware though, once claim is initiated, you lose your remaining coverage. Whatever expires first, the length of term or your first replacement. Still worth it though.

What is this item it does not state what it is I am slightly confused it justbhas a picture of random black shapes like a blender maybe a coffee pot I am notnsure what they represent