Customer Ratings & Reviews

Always do a great job don't know what I would do if this wasn't available.

2 year warranty is often overlooked but with the ease of checking all purchases for years on the best buy app it is extremely worth the price

Wonderful service and deal for what you pay for. It is easy to use.

Always very helpful and if you know stuff breaks so it's great to have in case needed.

Best thing to get and a good reason to buy from your local Best Buy and not online. Personally these plans have come in handy for portable game devices and controllers. But I also saw first hand how useful it’s to have one when a friend bought a tv and had to return it twice (!) for a broken screen. Normal warranty might be enough the first time if returned promptly but having a plan just... gets you a very different treatment and protection.

Haven’t had to use it but good to have on items and are a good amount of money.

gives me a peace of mind knowing that my dualsense edge controller is protected

I love to get a Geek squad protection in all my things that I buy from Best Buy, they actually help you with everything you need.

It’s connects fast to my Xbox sounds great has different modes that you can use if you connect your the headset to your phone and use the turtle beach app

Best Replacement service ever. you definitely gonna get your moneys worth.

Always comes in handy with Xbox elite controllers.

Great product. The customer service always nice and ready to help

Protection on electronics is a must...............

It's reassuring to know the product I've purchased will be replaced or repaired if something goes wrong. It's a small cost for the piece of mind it gives me.

Super Good Coverage for your Appliances A Very Good Option

Does the job as the controller I buy this for seems to stop working after a year or more. I would not buy for laptops since they come with many warranty you have to use first anywahys

This is smart. I got a PS5 in Nov, by January i already had controller drift. PS was/is being a dick about covering the warranty and fixing it so i bought a new one, and got the Geek Squad protection. Anything goes wrong in 2 yrs, brand new controller. Considering it only took 3 months for the original to go bad, I foresee myself using this one!

Geek squad is the best they replaced my broken controller with no hassle whatsoever

Excellent customer services and on time response for the ticket.

This has been an excellent option to buy with some of my purchases. When I needed a replacement, it was super quick and easy.