Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,295 reviews
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time i have issues with my product. Ive alway have been taken care of with my warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good customer service, they serve you very well, quick solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always so helpful, they answer all our questions and plus the items are cover all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value your items grab the coverage you won’t regret

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the insurance that best but provided for the items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No equipment should go out of store with out it, i have claim several times and is worth it every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know products are able to do fixed instead of just having to pay full price to replace them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add geek squad service plans to most all purchases at Best Buy. Makes exchanges or returns very easy. Don’t make the mistake and have to deal with manufacturers return/ repair policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have when you need something for work or gaming and need it replaced quick. Great add on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplemente Great to have this, always help if something its damage or broke, better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace controller if broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have on my Xbox controller because there is always times when it will break after a lot of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a ps5 controller that came defected and they were cool about and gave me a new one right then and there. I went to the store to pick it up and left in less than 5 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Haven’t had to use the geek squad yet, but have a sense of relief that I can use it if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More expensive but worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with in store replacement on items, instead of mailing it in with a claim like other retailers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great knowledge and customer service, saves a lot of headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MikeN1971

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Protection Plan Is Great to Have Just in Case It Is Broken You Can Have a Replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They very dependable and definitely do their job right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take back some headphones and they were really easy to work with. Replaced the item the same day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty Program

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended this for any and all electronics purchases. I returned equipment that failed and received a full refund. This is way better than dealing with similar warranty programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty protection what a great way to protect your purchases.

    I would recommend this to a friend