Customer Ratings & Reviews

The Geek Squad service is absolutely amazing and very quick to resolve issues!

I had geek squad for all my products because they help so much when something go bad they help you

Excellent service by everyone in the store, couldn’t be happier.

very fast and easy to use when needed, i had my xbox controller replaced in no time

Very good controller durable and sustainable it is has a good feeling to get a grip of

I love this so bc I have broken a controller before and this saved me

Great warranty and keeps all of my products in warranty for 2 years!! Great deals totally worth it!!!

This was a no brainer for me. My son is always breaking his controller through constant use and for the price and time frame for replacement, I know it will more than pay for itself.

Geek Squad always available to Help and fix whatever they need too, and if they cant they will replace it! always a pleasure.

excellent service always available with the answers i needed

This is a must purchase with any electronics that you plan on keeping for over a year. Extend that piece of mind especially on ps5 controllers or any tv Sony decides to put out.

Amazing service. The employee helped me return and exchange my controller due to warranty. Very helpful.

I have never had a problem at Best Buy when I want to utilize the replacement plan. I am just told to get my replacement and they take care of it at the service desk.

Ive purchased the protection a few times and for the peace of mind, it always pays for itself!

The Geek Squad was very helpful and patient to listen to my need and than problem solved.

Worth getting for your electronics, games and accessories

Amazing product and would recommend to anyone with a PS5.

Always worth it Best Buy is really good with any of the warranties the provide

Can't go wrong with extra warranty protection. Especially with kids having stuff. Usually take care of things, but accidents happen.

Best plan ever. I've been using it for years now and love it