Customer Ratings & Reviews

Warranty usually works well but havent had tonuse it yet to know for sure

This is a nice feature for the PlayStation controller. But unfortunately, Sony does not provide a fluid amount of this product. It’s very hard to get I’m glad Best Buy has it more often than others.

[Employee of bestbuy] Practically a no brainer for any electronic purchases.

Amazing coverage. I dont think twice to get coverage for anything that i buy.

I had to return this item but the geek squad made it effortless. Thank guys. Keep up the good work.

Purchased for my grandson’s Xbox controller Worth the money especially since it’s going to get a lot of use

[Employee of bestbuy] Cant go wothout it. Needed for all my purchases at BestBuy.

I think it’s wonderful how it blocks out all of the background noise

Handled everything appropriately and conveniently.

This warranty is great if you buy electronics, specially controllers.

For as long as I’ve been a Best Buy customer, Geek Squad has never failed me once. I believe Geeks Squad has the best protection plans and services out there in the market.

I have used the warranty a few times and they are pretty good about taking care of things on the spot. From what im told that they may have to send your item away to get fixed on,just glad i havent had to do that.

Awesome insurance super awesome store I love best buy

Great service. Like most protection plans you have to go through different loops to get your issue resolved. I never purchase any protection plans but decided to give geek squad a go and wow! Definitely worth it!! Highly recommend this service.

I am very happy with my experience with the squad they helped me receive the best pricing on repairs from all my devices.

Added 2-Year replacement to my Xbox Elite Series 2 Controller. I've had the 2-Year replacement before and I just walked into the store and they instantly replaced the controller for me. Great to have just incase something happens to the controller.

Accidents happen and when they do who ya gunna call….if the answer isn’t the geek squad you’re wrong! They won’t let you down!!!

Got this for the gamer headset for my 11 yr old son. Love how it covers everything from accidental to defective. Had it on the old one I bought him a couple years ago and before the replacement policy was up the left side stopped working. My husband went in with the old headset and they literally gave him full credit for my old headset and was able to get brand new ones.

I love the we something i purchase doesn't work. I can just get it repaired thru the insurance and its a very easy transitions

Love that i can get my stuff completely replaced for a fair price.